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Reviews, get directions and information for House of Carpets, Inc.

House of Carpets, Inc.

About

Your Exclusive Shaw Design Center!

Description

House of Carpets 7000 sf. spacious showroom displays thousands of luxurious styles of carpet in every color imaginable, beautiful exotic and domestic hardwoods, durable laminates that resemble hardwood, tile or stone, resilient flooring that is very stylish and fashionable, Luxury Vinyl Tile or Planks, that give a home or office the look of real wood or tile, but is so much warmer and kinder on the feet,
, a gorgeous line of area rugs that come in a wide variety of styles and sizes, our new line of furniture and decorative home accents. Allow or knowledgeable sales consultants to answer all of your questions and help you select the floor that is perfect for your lifestyle and budget!

Address: 314 Eglin Pkwy NE, Fort Walton Beach 32547
Phone: (850) 243-6832
Email: zib.stepracfoesuoh@reliewttudt
Parking: Lot
State: FL
City: Fort Walton Beach
Street Number: 314 Eglin Pkwy NE
Zip Code: 32547
categories: home improvement, carpet & flooring store


Opening Hours

Monday: 08:00 - 17:30
Tuesday: 08:00 - 17:30
Wednesday: 08:00 - 17:30
Thursday: 08:00 - 17:30
Friday: 08:00 - 17:30
Saturday: 09:30 - 15:00


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Reviews
So nice to have such great customer service throughout the entire experience. John let me know next steps as soon as he knew them by calling, e-mailing or texting promptly. I was pleasantly surprised by how quickly my order came in and was installed. Usually someone gives you a timeline and it gets pushed out to be later than expected. He gave me a reasonable timeline and was able to exceed my expectations by getting it done sooner. He knew I had furniture that was going to be delivered soon and he worked with me to get my flooring replaced before the delivery. The floor looks great and the installers completed it all in one day. I would highly recommend House of Carpets.
The staff and installers were amazing from start to finish. We were not pressured to buy and when we did decide to go with them for around 700sf of wood flooring we were kept up to date on the order, installation date, and who would be working for us. The installers were so professional, they did an excellent job and worked around a toddler with no complaints. Our floor is absolutely stunning! We will without a doubt use them again in the future.
We needed some carpet padding and could only buy it in bulk at Lowe's. John at House of Carpets was happy to sell us a smaller amount at a very fair price. Looking forward to coming back for real rugs, furniture and carpets in the future - their selections are timeless and gorgeous!! Thanks John. :-
Terrible customer service. It took over 2 months for my carpet to be installed. I could not tell if the owner was lying to me or incompetent when it can to his excuses about the later and later time line. I often had to track down the owner or make personal stops to the shop to get answers because he would not return phone calls. At the end of the 2 month experience I did not receive my first selection of carpet and had to settle for a different choice because the owner could not come through on my original order. The carpet has finally been installed correctly and looks great in the house. But if I’d known how much of a hassle this ordeal would had been, I’d gladly pay extra at Lowe’s or Home Depot for more accountability when it comes to customer service. The shop gives small businesses a bad name.
John is either the worst business man on earth or an absolute crook, my family owns the building that he operates out of and it took over a month for my mother's carpet to get installed. Further more he's currently ten months behind on his rent. He will play shell games with your money. Don't spend your money with this man , he'll be closing the doors in May.
John and team are knowledgeable and will give you the information to make the best selection for your carpet needs.
Our company has enjoyed using House of Carpets! I would certainly recommend them to friends and family!
Great experience buying a rug bound carpet. John was very patient and helpful.
Great sevice and price. They help us out on a project in Destin thanks
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