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Reviews, get directions and information for Hyatt Regency Jacksonville Riverfront

Hyatt Regency Jacksonville Riverfront

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Nestled between the sparkling downtown skyline and the pristine St. Johns River, Hyatt Regency Jacksonville Riverfront offers an ideal location for business or leisure. Book your next meeting today!

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Address: 225 E Coastline Dr, Jacksonville 32202
Phone: (904) 588-1234
Parking: Lot, Valet
State: FL
City: Jacksonville
Street Number: 225 E Coastline Dr
Zip Code: 32202
categories: hotel


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Reviews
We stayed for two nights. The biggest frustration was two things…the pool is under construction. Why not discount the room rate if your customer is not able to use all of your amenities? Also, the towels were very rough and the room temperature would not regulate. When we first got here, it was cool in the room but overnight and the next day the temperature didn’t seem to cool off. Not being able to swim or relax in the hot tub or regulate the room temperature made our stay very frustrating.
Very nice hotel. Walking distance to Ever bank. Took 20 min to walk the mile. They have a 24 hr market down stairs with a bar and a restaurant for dinner. Right on the river. Plenty of parking next door on an adjacent parking garage. Rooms: Nice and clean. Riverside a great view. The shining hallways were least favorite thing. Lol.
We had a small snafu upon arrival. There was no hand soap in the bathroom. However, Jackie addressed the issue and she and the rest of the staff went out of their way to ensure we had a comfortable stay. The view from our room overlooking the water was AMAZING. Parking is a little pricey but the location is walking distance from everything you need.
Our stay at the Hyatt Regency Jacksonville was made truly unforgettable, thanks to the exceptional service and thoughtful gestures that went above and beyond our expectations. A special mention to Vivian at the front desk, whose warmth and dedication played a pivotal role in celebrating our engagement. While we were out for the proposal dinner, the team took the initiative to beautifully adorn our room with rose petals, creating an atmosphere of romance and surprise. The complementary wine, cheese, and fruit was a delightful touch, marking the celebration of our special moment. We are deeply grateful and will forever cherish these memories created at the Hyatt.
Did not appreciate room assignment. There is no view with closed in roof out the window. Room temperature could not be adjusted within room broken and extremely cold throughout stay. Feel that treatment by hotel employees encountered rates a no return verdict. The group we were with was a very positive experience. Walkability: Across from river which was interesting dolphins and bridges but with no seating by the river. Some nice restaurants within walking distance, Bellwether, D&G, deli and grill.
There are much better places to stay along the river. It's a nice hotel but the front desk staff are lethargic, many of the amenities are not working and the rooms were nice 5 years ago. I'm a realistic guy, but 20 minutes at the counter to check in for a two night stay is more motel 6, and less Hilton. The furniture in the room has a noticeable b.o. aroma and the bed was both hard and had a divot in the middle. The atm broke the chip on my card and the staff at the coffee shop act like you're bothering them. We've been to Jax many times and it has always been very pleasant. For the price, I expected better.
Beautiful hotel, with exceptional service, the staff is amazing from arrival to checkout. Loved the rooms, nice and big with a slider to open for a nice breeze and I really appreciated the large vanity in the bathroom. The Tavern food was excellent and the Market is open 24 hours and has Starbucks! Wish the location was a little better, some areas close by were a bit sketchy but we never felt unsafe however we Ubered everywhere, not a lot in walking distance but a short ride gets you to a large variety of restaurants. I would definitely stay here again. Rooms: Big rooms, comfy furniture, very comfortable bed and had a desk and a large sliding door with a Juliet balcony Food & drinks: Highly recommend the Tavern, excellent food and drinks and then there's the Market that was open 24 hours where you can get Starbucks, bottled wine, beer, and all other sorts of beverages and food including artisan crust pizza, sandwiches, and pastries. They also have a Morgans Steakhouse and another restaurant I forgot the name but we did not eat there.
My fiancé, our daughter, and I had a phenomenal visit! All of the staff were so friendly and interactive. The customer service made this trip unforgettable. They really go above and beyond! The view from our room was amazing! We got to see so many boats, several dolphins, and a helicopter right outside of our room. We got to watch the bridge rise and lower for a large vessel. The rooms were clean and the bed was so comfortable. The restaurants and amenities inside the building were amazing as well. We had a yummy meal at Shor for supper. We will definitely be staying again!
Overall great hotel located central from all main highway connections. It's on the waterfront that is a big plus and not too far from the convention center. Hotel rooms were clean, many elevators to not wait too long, attached parking garage access via bridge or cross the street. Here is a tip....if your AC shut off for no reason, unlock and slide the sliding door open and slam it shut as I believe the sensor is tied to the sliding door to cut off when open. The vibration from the wind triggers it thinking it is open so had to do that few times. Good food options on-site so that is always appreciated but their Cafe equipment was broken so no hot breakfast sandwich were available there. Overall, nice property with friendly staff.
They don't tell you everything when you make your reservation. If you stay for a week prepare to pay close to 200 dollars in parking fees but it is the only place to park so what choice do you have? Also they tried to add 50 dollars a night for "incidentals" which is also a bit shady. I am not going to any hyatt again. I have to basically cancel a day off my vacation to go to another hotel.
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