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Reviews, get directions and information for Indianapolis Gastroenterology & Hepatology

Indianapolis Gastroenterology & Hepatology

Description

At Indianapolis Gastroenterology and Hepatology, we exist to deliver high quality patient care to the residents of central and southern Indiana. The integrated group of gastroenterologists combines high quality, compassionate, non-surgical care with state-of-the-art technology in order to treat complex digestive and metabolic problems. The practice seeks to build a network of access points which create an integrated, seamless system of care aligned with local tertiary and quaternary hospital systems. The physicians of Indianapolis Gastroenterology and Hepatology prove their dedication to patients through their investment of time, talent, and resources in treatment and research in order to achieve excellent clinical outcomes and patient service.

Our Physicians at Indianapolis Gastroenterology & Hepatology provide the following services: Capsule Endoscopy, Colonoscopy, ERCP, Endoscopic Ultrasound, Esophageal Dilation, Liver Biopsies, and Upper GI Endoscopy.

Address: 225 S. Pine St., Suite 311, Seymour (Indiana) 47274
Phone: (800) 403-4683
State: IN
City: Seymour
Street Number: 225 S. Pine St., Suite 311
Zip Code: 47274
categories: gastroenterologist



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Reviews
Even if you’re persistent and patient enough to get an appointment here, they will likely tell you that you need an endoscopy to fully evaluate your condition. The procedure may be covered by your insurance if this doctor is in-network, but beware they send biopsies to a lab in Illinois that was not in my network. They do not disclose this before the procedure. In my follow up appointment after the endoscopy, the nurse I was seeing did not even know the diagnosis that the doctor had determined during the procedure. I’m all for staying on the positive side, but my condition hasn’t improved after a year of following their instructions and now, even as an existing patient, I can’t get another appointment to be seen again because nobody answers the phone. I know Indy is lacking in the Gastrointestinal health providers, but do not consider this place as an option if you value your health and sanity.
I went hoping the reviews were exaggerated, but they weren’t. Most of the staff were nice, but they were distracted by their own conversations. The Dr made it sound like we were going to try a different medication for better results, but all he did was order routine blood work that I never got the results for, refill my old prescription, and make an unwarranted comment about my body since I’d recently given birth. Please go somewhere else where the doctors actually care about your health.
I have left this practice due to the ridiculous “process” surrounding scheduling or rescheduling appointments, including important procedure appointments. The number they give you to call for scheduling is never answered, and there is no way to leave a voicemail or send an email. You have to wait for a scheduler to call you and hope that you are available to pick up the phone. Then after my finally-scheduled appointment, I was scheduled for a procedure. Unfortunately I came down with Covid only a few days beforehand and there was no way to reach anyone to reschedule except, I suppose, by carrier pigeon. I have given up and am looking for a new practice.
Had inpatient treatment for bleeding ulcer. The entire medical team was friendly, professional, knowledgeable, explained everything to my satisfaction and answered all questions. Follow up was timely; no waiting. I recommend their services.
I’ve been seeing Dr. Morelli and his team for approximately 4-5 yrs. now and I have been very pleased. I had a first time follow up appointment with his N. P. Stephanie who I was very pleased with. I knew she had reviewed my chart thoroughly before entering the room. She was very knowledgeable on the previous procedures I had done in the past. She also made some very good suggestions for some of the minor issues I was having. Thanks Stephanie!! 2 thumbs up for Dr. Morelli, Nurse Practitioner Stephanie and team !!! Thank you!!!
Everyone at this facility was amazing. From the front desk to the exit door. They were all very attentive, kind, and thoughtful. Dr. Brown did my scope and I would highly recommend him. Facility is clean and experience was very smooth.
The front desk lady was nice but the medical assistant that took me back to the room was very rude and impatient, to the point where I felt the need to let the other staff know. Because I am earbud in my ear she snapped on me saying “if you are going to be on the phone I will terminate this appointment right now. You are not ALLOWED to be on the phone while in the room. She assumed I was on a casual call. What if I was having an emergency, or if my husband was on the phone as a means of supporting me since he couldn’t be there but knew it was a stressful thing for me to go through. The doctor was good but I didn’t really feel heard. Just jumping to medicine before even knowing what the issue is. I don’t want to treat symptoms, I want to find out what the problem is and treat it with natural ways like with food and or vitamins. Overall, what stood out the most was how rude the lady was, not only to me but to another guy who was there before me!
IGH was very considerate of my fears and allergies to anesthesia and pain medication. They explained my condition as fully as possible, prior to testing. Now I’ll receive a biopsy to determine if there is something to be concerned about. If not, I’ll only need a little diet change and some supplements to keep my numbers normal. Thank you for considering my personal needs!
I was very happy to visiting my last appointment at IGH. Doctor Kaitlyn and doctor Megan are very nice people. They listen my concerns and questions. After that they explained me how thin will work for me with my medication.
Lindsay Mueller, PA, was very pleasant, professional and took her time to listen to me. I did not feel rushed at all. I was also very pleased that they were on time with my appointment and the receptionist was pleasant and helpful.
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