Reviews
Insomnia Cookies never disappoints and this location is no exception. We ordered two deluxe cookie 4 packs and the cookies are amazing! They are costly but well worth every penny. They came out soft, warm and full of flavor! The staff was very friendly and I highly recommend visiting this location.
I had Insomnia cookies as a late night snack. They have gluten free and vegan options, which is a nice treat for those that need those options. I ordered the gluten free cookie ice sandwich. It came as 2 cookies, and then you put the ice cream in it. The cookies were still warm when opening, but putting the ice cream on made the cookies completely fall apart. Not a big deal. The prices for 1 cookie price ranges from $2 to $3.50. The cookie ice cream sandwich totaled at $6. This is definitely more of a treat place. Tasted really good. The staff was not the most attentive or courteous, but again the cookies were good.
It’s a great place if you’re in the mood for freshly baked cookies unlike the store bought. They’re warm and soft, ready to go but they do run out at times. My favorites are chocolate chunk, snickerdoodle, and mint chocolate! They have their seasonal red velvet which is a must! I recommend getting a 6 pack rather than the mini pack for a better deal. Every encounter is a pleasant one, they’re always kind upon greeting. Most recently, they were redecorating so there was no sign of what kind of cookies they had available and their prices. They were happy to inform me more than once what was on the menu because of my forgetfulness. I recommend coming here if you’re in need for a quick freshly baked snack.
I buy from this company every once in a while and mostly get good quality cookies. My latest purchase I have received over-baked cookies that were crunchier/darker than normal. I used to work for this company and at the time, I was told to throw away cookies that were over-baked. I’m not sure if I want to go back and risk getting cookies like those again.
Cookie & Ice cream was good!! First thing is they give me a cookie and two scoops of ice cream on the smallest plate. Melts everywhere. Then after I pay they tell me I’m sorry but we don’t have any spoons so you’ll have to go down to one of the other restaurants and ask for one. Really!!! How about you tell me this when I ordered and secondly bad very bad management for not picking up some spoons for your business.
Delivery took 2 hours for a small order and parts of it were missing. Was my first time trying and they were below average cookies. Buy a $1 box of cookies from Walmart it will taste better and be a much better use of your money.
Delivery is always extremely late, expensive for what you get. Won't even pick up the phone. Can't wait till the new Crumbl Cookies store takes over their business. Crumbl is way better quality, taste, and customer service. Was thrilled to see Crumbl would open here after moving from NC a month ago. Go Crumbl!
2 of the 3 cookies I got delivered were hard as rocks. Good flavor but I had to soak them in milk to make them edible.
order took over 2.5 hours to come. we called and asked when they would arrive and they said the driver was leaving the bakery. that was an hour before we called again and the driver just left. the cookies also arrived cold and hard
I asked them to write me an uplifting message on my box because I was really going through a lot and had an overwhelming amount of anxiety, and they told me to “cry alone.” It was not funny as I was really going through a lot which I wrote. I found it to be not funny at all and extremely insensitive. Whoever wrote that needs a reality check asap.
