Insomnia Cookies

They charged me around 4.30$ for a birthday cake cookies and it was not warm at all the taste was ok but the cookie was not warm at all it’s like a biscuit

30 minutes late on delivery time after calling me to confirm I was ready 5 minutes before the scheduled time? Incredibly difficult to reach no public phone number I was able to find for this store. Delivery driver left box on doorstep in 110 degree heat without knocking/notifying delivery. Not the first time things like this have happened.

Way overpriced and definitely nothing special. Just bake your own at home and don’t waste your money. If you want to eat out somewhere there’s many options elsewhere.

Definitely wasted 30$ on 7 cookies wouldn't do it again the cookies were not fresh and the first part of my order was missing and had to be redeliverd and those cookies were also cold the customer service was terrible the young man working had no sense of apology or customer service also it would be nice if the delivery drivers knocked on your door and didn't just ditch the food in 30 degree weather advertise warm fresh cookies get em cold

Will give them another try, but the cookies on this visit seemed overpriced for what we got. Plus the snickerdoodle was just OK.

Stopped in to see what all the fuss is about. THESES COOKIES. Got two double chocolate, mint chocolate chip, chocolate chip and snicker doodle. Got my cookies right away. Staff was friendly

The best cookies hands down!! Ice cream is fire! Please go try today!! The Cashier was the sweetest. Thank you Insomnia Cookies for always hittin the spot! Delish!!

Really good cookies, except for the snickerdoodle it taste like eggs

Ordered 5 hours ahead, which is probably good because the order arrived 2 hours late. Imagine if I'd ordered 20-30 minutes ahead like their claimed delivery time! I called the store multiple times and they repeatedly told me my order was leaving the store right then. The last time I called and pointed out it was nearly 2 hours late, the guy on the phone just said yeah. When I pointed out he'd told me an hour ago that it was leaving the store he just said yeah again. They clearly do not care about timelines or customer service at all.

Placed an ordered and didn’t leave the bakery till exactly an hour later. I understand if the specific cookies I wanted needed to be remade reheated? Not sure how they’re made there. but with no communication? I got no call, text, email as to why it was taking so long and was about to call as soon as I got the text it’s barely leaving. Communication needs to be improved greatly if that was the reason it took an HOUR just to leave the business, not even to be delivered yet.