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Reviews, get directions and information for Irish Outlet

Irish Outlet
Address: 1874 Union Rd, West Seneca, New York 14224
Phone: (716) 675-1190
State: NY
City: West Seneca
Street Number: 1874 Union Rd
Zip Code: 14224
categories: gift shop



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Reviews
We worked with Noreen for a recent family vacation and everything was perfect. We went to Mayan Riviera in Mexico. We felt safe, shuttles, airfare, hotels were all awesome. We have used this travel team 3x now and always flawless. Highly recommend!! Thank you!
Far worth the visit, and didn't have to travel far. Some very great deals in original Irish jewelry and knick knacks, such as the one in the photograph. When we choose to revisit Ireland, we will be using this "highly recommended travel agency.
The whole staff was wonderful. I felt like they were family. When we had a glitch due to fog we were delayed in Albany. The staff at TRAVEL OUTLET all helped us book hotel reservations and eased us through the chaos. Great professionals . I’ll use them again!!!
We have been using Travel Outlet for over 20 years. From the moment you walk in the door, you know you're in good hands! I recommend them 100%!!
Please do not use the company as they are very unprofessional. I am trying to get my refund back on a trip I scheduled prior to COVID and they are not paying me back. I say not to use this company because It would take them long periods of time to follow up on my questions or concerns via phone or email. . The staff was very unprofessional when I brought up their wrong doings and they would not apologize. They would respond back by saying “that’s not my job or we don’t talk to our customers when their trips are booked out very far”. It was not until I appeared in the office and they could meet in person as a, African American Female, they then told me I could no longer show up in person because I was “threatening” and they would call the police. The owner had screamed at me over the phone and told me I was only telling lies about his staff and he would never believe a negative comment from a customer because he has been working with his staff for 30 plus years. He backed that opinion up by saying all phone calls are recorded and I told him he should listen to his phone calls and he responded by saying I’m not going to waste my time. I encourage everyone not to use this business and take your money else where.
Will not refund for medical reason for not traveling due to their own mistakes. Very unprofessional! After screaming at multiple customers over the phone threatened to call the police if I brought emails to his office disproving his claims and excuses. Very unprofessional, please DO NOT WASTE YOUR MONEY & TIME with people who do not care about you, your business, or your experience.
Lovely agents who are very well informed and more than happy to answer every and any questio. They also have a Jamaica travel expert! Take the time to meet with them and save lots of money!
Dan vet knowledgeable polite accomdating. Kathy efficient and professional. Excited for my first trip to the other side of the pond
Absolutely wonderful place with amazing customer service! Thank you for taking your time with me. You all were very helpful! I look forward to coming back again and again!
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