Island Pets

Have had several customer service problems in this store. They hire fresh kids that have 0 experience to run their fish sections catching and bagging thousands dollars in fish daily. They do not know much if any information on the fish they keep and will take forever trying to catch a fish that took me 20 seconds and a second net rather then them chasing it around and stressing it out. I drive here from surrey and talked to a employee who called the manager about fish in the show tank. They were going to scoop them out for me but told me to come the following day as it was close to closing time. I agreed and we also agreed on a price at $19.99 each. I come back the following day and they tell me the price has gone up to 29.99 and they also need me to take all 7 of the fish If I want them rather then the 4 I was going to take. Going from $80 to $210 is a big difference in the price and I was not willing to pay that much since we agreed on a different price the previous day. Wasted the gas and time to make 2 trips out there so they could play games with me. Have never been back and won't be going unless they start to give away free fish for all their mistakes.

Purchased lots of livestock! came back healthy and happy great store looking forward to visiting it again!