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Reviews, get directions and information for IStorage

IStorage
"iStorage Self Storage offers convenient and affordable self storage in Williamstown. Whether you're looking for temperature control, drive-up access, covered parking, or wide aisles for easy truck access, you'll find a storage unit to fit your needs with us. We make self storage easy with extended gate hours, well-lit grounds and secure facilities. Store with iStorage Self Storage and see why our units are the ideal place for all of your storage needs. Come visit us at 1330 Glassboro Rd"
Address: 1330 Glassboro Rd, Williamstown, New Jersey 08094
Phone: (856) 320-8828
State: NJ
City: Williamstown
Street Number: 1330 Glassboro Rd
Zip Code: 08094-8925
categories: self-storage facility


Opening Hours

Monday: 09:30 - 18:00
Tuesday: 09:30 - 18:00
Wednesday: 09:30 - 18:00
Thursday: 09:30 - 18:00
Friday: 09:30 - 18:00
Saturday: 08:30 - 17:00

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Reviews
Was VERY disappointed to receive a 24% increase in my monthly rate after only four months of occupancy. Was even more disappointed to find out that this is a common industry practice that may happen multiple times a year. As of this posting, the Williamstown location does not have an on-site manager and I was told by a long-term renter that the main gate frequently malfunctions after heavy rain - which I experienced on two occasions in the past 3 months. You must wait for an employee from another location to arrive to open the gate manually. One star for a relatively clean and dry drive-up unit, but the garage doors seem to be in poor shape overall. Rusty and not too secure. I wish they offered set pricing and not fine print tactics. Now, I’ll probably receive a “times are tough” or “market conditions” or “you can pre-pay up to 4 months… blah, blah, blah” response to this review, but I just want to post a general ‘buyer beware’. Only after committing to self-storage did I find out that these issues are very common regardless of the company you choose. Actual cost of their $91 per month advertised rate after fees was $128. Today, three months after I moved my items in, I received a letter telling me that monthly rate will be increased to $168. Here’s a question… can I move to another unit in the facility for your lower online advertised price?
It was very easy to rent a space here online. I received clear instructions and had no problems. The storage space was clean and very affordable. I would definitely recommend.
I have been a customer since 2009 never had any problems service is excellent clean and safe place
Everything went extremely well for being over the internet and at the office extremely helpful
Having rented many units since 1998, I have never had the pleasure of such great customer service as I have had with Julie, the store manager. Very caring, polite, and personable she was always a delight to see and always went above an beyond the call of duty to get things done. The rates here were so reasonable I left their major competitors storage facility to come here and I saved over 125.00 a month!! I highly recommend checking them out if you need to get a quote. Remember to ask for Julie!
Lesley has been super through this whole ordeal. She went out of her way to help me navigate my last minute, first time, storage rental during what was a very stressful time for me. She has been patient and helpful educating me about both the online process and the process in general. She has been professional, kind, friendly, and she helped make a stressful move go much easier
I have been a customer for several years. Julie has been pleasant, accommodating and a pleasure to deal with. I can see that she is very diligent in her job. The facility is always clean, lighted and welcoming.
I love the customer service and the size of storage unit. I've had to increase the size three times in the last three years, but Julie on-site manager has always been helpful in every way. She even calls customers to remind them of their payments. And, the store is always clean and well stocked with locks, boxes and tape and whatever you could possibly need to make moving in or out easier. Thank Julie!
Julie was such a pleasure to work with! She gave me a complete tour to look at multiple sizes to find a unit that best worked for me. After I decided on a unit, she was so informative with the current specials they had running and walked me through every piece of paperwork I had to sign. No stone was left unturned and I left feeling like I had gotten a good deal and there were no hidden fees/loopholes. Now everytime I drive to my unit they always wave to me and ask how I am. Thank you for making me feel so welcome!
Needed a quick storage unit for my daughter and Julie was absolutely amazing. Got back to me within minutes after I did my online reservation. The process was so pleasant and seamless. Julie and her trainee, Jena are top notch professionals!
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