J. Benson Construction - Saint Louis Park

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About

Visit our Website at www.jbensonconstruction.com

"Founded in 1971, J. Benson Construction provides timely and cost-effective services as a commercial general contractor. We offer a full range of construction services, including pre-construction, design-build, general construction, tenant improvement, construction management, demolition and finish carpentry."

Address: 3230 Gorham Ave, Saint Louis Park 55426

Phone: (952) 920-0717

Website

Email: moc.evamahrog@noslienc

Parking: Lot, Street

State: MN

City: Saint Louis Park

Street Number: 3230 Gorham Ave

Zip Code: 55426

categories: construction company, damage restoration service, contractor

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Reviews

Did work with them on the Twin Cities Community Rebuild and watched them help over 30 businesses impacted by the uprisings. They are responsive and take accountability for things that may not go as planned. I appreciate the level of commitment they have for the community. Excited to see their future projects!

The work itself seems fine; that gets a "4." The low score is for the subsequent invoicing and customer service, or lack thereof. Back in March a neighbor's tree punctured my garage roof. J. Benson is recommended by my insurance agent so they perform "emergency services;" i.e. remove the branch and cover the roof with a tarp while I work out insurance with my neighbor, based on Benson's estimate. I receive an invoice for the "emergency services" only before insurance is settled; insurance is then approved shortly after so I send in the contract with my $500 deposit and they complete the work. The NEXT DAY I receive a harassing phone call about non-payment of the original "emergency services" invoice, even though I have not even been invoiced for the remainder of the job. I explain that the work was completed within the past 24 hours and could they just invoice me for the full remainder, please, including what was owed previously. They apologize and say they will look into it, and I never hear back. Flash forward a few weeks: I receive another invoice for the remainder of the actual construction work, less the deposit but not including "emergency services," which I pay promptly. A few weeks after that, I receive the original "emergency services" invoice on Thursday which I put in the mail on Monday. The day after, on Wednesday, I receive another harassing phone call about "non payment" of that original "emergency services" invoice dating back to March, even though they sent me the invoice barely 5 days prior. So, the problem is two sets of invoices floating around before, during and after the actual work, and a lack of communication internally, resulting in off-putting follow-up that makes me rethink ever using them again.

I wouldn't let these jokers change a light bulb.  They state that they have the best contractors, but appear to hire the latest guys who roll into town who can say "Hammer Good".  Also their billing practices boarder on predatory.

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