Jack in the Box - Nacogdoches

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Description

Jack in the Box is one of the nation's largest fast food chains with over 2,250 restaurants. From burgers, tacos, fries, breakfast, shakes to Munchie Meals¨, we serve your favorites all day and night.

"The health and safety of our guests and team members remain our top priority. All of our locations are following new and updated local and state mandates as we navigate this next phase and are taking great precaution to appropriately manage our dining rooms on a case-by-case basis. Our restaurant owners are evaluating all safety considerations and updated mandates before fully reopening any locations. Please visit our FAQ page for more information. Let’s face it: you want what you want, when you want it. Jack in the Box serves the whole menu all day long! Want breakfast in the evening? We got it. Craving juicy burgers made with signature beef? Jack has them too. Yearning for a delicious chicken sandwich? Done."

Address: 2015 North St, Nacogdoches 75965

Phone: (936) 568-9690

Website

State: TX

City: Nacogdoches

Street Number: 2015 North St

Zip Code: 75965

categories: fast food restaurant

Opening Hours

Monday: 06:00 - 01:00
Tuesday: 06:00 - 01:00
Wednesday: 06:00 - 01:00
Thursday: 06:00 - 01:00
Friday: 06:00 - 01:00
Saturday: 06:00 - 01:00
Sunday: 06:00 - 01:00

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Reviews

Absolutely horrible service! My husband waited in the drive through for an hour. He would have left but was boxed in. By the time he got to the window both girls were on their phones and not doing anything. They then asked him to completely repeat his order, only to have him wait even longer and then gave him a bag with only half of the order in it. Seriously at 10:30 at night?? We will not be going back.

I came to this location for the first time today because I had been iffy due to the bad comments people make BUT let me you I had the best experience ever ! They are not only polite and professional but very fast! They forgot something on my order and were quick to correct it and on top of that they gave me a complimentary cheese cake slice ! Highly recommend the beacon potatoe wedges they are absolutely to die for !

The person taking orders was rude while I was ordering. I was initially greeted with a blunt "What you want?" and every time I said a part of my order I received eye rolls in return. Then a drive-thru customer honked the horn and the employee stated that she was definitely not answering the headset now. The employee then continued to swear and complain the whole 30 or so minutes my food took to prepare. Without a doubt the worst fast food service I've experienced.

I feel so bad for leaving a poor review because the people working were doing their best. They were understaffed though and took FOREVER to even get to us at the front counter, and then our food took awhile to get to us. One of the ceiling tiles was missing and insulation stuff was coming out. Again, the people were working hard, but I would not go back.

Every time I come here I receive horrible service or the restaurant is simply not open. No matter what time of day. I personally have worked in fast food. The website and sign on the building advertises they are open until 1am. When I arrived at 12:30 I was told they where closed. I politely pointed to the sign showing 1am only to be told “We close 30mins early so we can clean everything.” Never in my experiences of working fast food did we get to close 30mins early to clean. Cleaning was always done after advertised closing time. If this is policy please correct me if not please address this issue.

My friend and I decided to go on a late night taco run, and I was disappointed. I love Jack in the Box but this time my tacos were stale and very greasy and my curly fries were clearly burnt. I would give 2 stars but I decide against it since it was late at night and this may have been a one time thing. Staff was polite, but I'm definitely hoping for better food when I go back.

First off I'd like to say that I love Jack in the Box, but this is without a doubt the worst location I've ever been to.  My friend and I got food in the drive through and when we came back around to say we didn't get all our food she told us to pull up. Then ten minutes of waiting later she yells out the window that she can't get out to us. So she messes up and wouldn't even walk it outside to us, so we had to wait all the way through the line again. Horrible service.

I went up there to get food earlier today. As i pulled up to the speaker to order i was informed that they could not take my order due to a shift change and that they wouldn't be taking orders for another 20 minutes. I understand that shift changes get annoying and frustrating but i have never gone to any fast food place or sit down restaurant and been told that tbey could not make my order do to a shift change.

I made my family go here because of my craving for a sick chicken sandwich.  There are no Jack in the Box locations in my city.  We were in a road trip and had to wait over an hour to get to a Jack in the Box.  It took an extremely long time to get our food with a crying baby in the car.  They had us pull around and wait and then they came out and our tacos were missing.  We had to drive through the line again just to get it fixed because they aren't open inside due to Covid-19.  Then, the such sandwich that I made everyone drive here for wasn't even spicy... They put a different chicken patty in my sandwich.  It was so disappointing.

I wish I could've given less stars. Walked in and it took the staff 10 minutes to even acknowledge us the restaurant was completely empty then the man that took our order was utterly rude. Out of the supposed 100 drink options only 2 worked, Sprite Zero and diet root beer. Finally after waiting 30 minutes on our food it was wrong. My suggestion? Fire everyone and start over.

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