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James Avery Artisan Jewelry

  1. Webster
  2. Webster Jewelry Store

Reviews, get directions and information for James Avery Artisan Jewelry

James Avery Artisan Jewelry

About

James Avery Jewelry is a family-owned company offering finely crafted jewelry designs.

Description

James Avery Jewelry is designed to reflect the things that are important in life. Our designs are timeless, their appeal universal. We offer jewelry for special occasions and for everyday wear. Whether it’s a first communion cross, a wedding band, or a commemorative charm, each piece in our collection is crafted with the same care and attention to detail.



"Each piece of jewelry we create is inspired by the most precious things in life: love, family, friendship and faith. Our charms, rings, necklaces, bracelets, earrings and other jewelry is still designed and produced in our Texas Hill Country workshops--not far from where James Avery, our founder, started in the summer of 1954. Today you can experience James Avery Artisan Jewelry for yourself in our store at Baybrook Gateway in Webster!"
Address: 1041a W Bay Area Blvd, Webster (Texas) 77598
Phone: (281) 332-0093
State: TX
City: Webster
Street Number: 1041a W Bay Area Blvd
Zip Code: 77598
categories: jewelry & watches store


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 12:00 - 18:00

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Reviews
My family and I have shopped at this location for 30 years now. I went in just last week to have a retired ring resized and had perfect service from drop off to pickup. The ring was polished and seamless where the sizing was made.
Highly recommend this location, customer service is very helpful and they don't hover over you trying to sell you any items. When you perchance an item they explain the process and address any questions you may have.
Wish I could give zero stars! Because when I went in I got ZERO service. Nobody greeted me,and thats fine they had a couple of ppl checking out BUT I waited for the crowd to leave and all other customers cleared out. the whole store was cleared NOBODY but me ,wife and son left along with 3 cackling employees behind the register and not one of them asked if we needed help!!! We waited 15min before we decided to go to another james avery bc the employees here have zero customer service skills!!!!
We went to James Avery Jewelry store to purchase my grandson a chain and cross. It was during the Christmas season, so there were a lot of customers. But they had about six salespersons working and they did a great job in helping everyone. We found the item we were looking for and was able to move through the line in rapid order.
Very nice jewelry, not all of it to my taste but enough of it was simple and clean to be attractive to my eye. The Staff was a bit abrupt but were helpful enough despite being very busy. I was able to be assisted after about a 10 minute wait. The ring I needed to get in a different size had been retired so they had to send it off to get it resized and then shipped it to me. This was an approximately 50$ charge, but the ring was an heirloom from my Aunt; so, worth it to me to get done. The ring was at my door about 2 weeks later so the turnaround was faster than they had estimated. Overall a good enough experience and I wouldn't be opposed to returning when I'm back in the area.
Great place to shop.. many helpful sales associates..
My go to place for special occasions. I can find something for all four of my daughters. Order online and pick up at store is super fast. They had my order ready for pickup within two hours and I was in and out of store in about ten.
Mr. Avery has more of my money than I care to think about, but his artisans are skilled and make beautiful pieces. This newer store is nice and the staff are friendly and helpful.
Lol this location is a joke. 3rd time i came to this location and literally not one employee there got close to ask if i needed help, or even at least act like yall busy. there were like 4 employees there chit chatting with a lady about the astros. Im not surprised the other 2 people that left review on here had same experience. What i am surprised though, is that they have 4.5 stars with customer service like this? Its the last time i come to this location, and i know i know.. automated emial message is gonna reply back to this saying im sorry for your bad experience blah blah. Yall will do literally nothing about this. If you dont like helping people out then why work there? quit? find another job? its crazy cause someone could come and want to spend money on charms/bracelets/necklaces for a birthday gift but the customer service sucks so bad here. Makes you just wanna go to a diff location. I saw another customer walk in, No greet either. Didnt help her out either lol its a joke i swear
Always the place to go for the perfect gift. I got a slice of cake but there are many more birthday cakes to come...
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