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Reviews, get directions and information for JCPenney

JCPenney
"JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Ashwaubenon, WI to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more."
Address: 800 Willard Dr, Ashwaubenon 54304
Phone: (920) 497-9364
State: WI
City: Ashwaubenon
Street Number: 800 Willard Dr
Zip Code: 54304
categories: clothing store, department store


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Reviews
Very unpleasant and stressful experience. Was told that without my physical receipt they wouldn’t do a size exchange or even do an in-store credit. So I called customer service and they said that the store should ABSOLUTELY be doing an in-store credit, which is based off of lowest price in last 45 days. All of sudden the store changed their tune and allowed me to return for an in store credit. The 2nd manager that met with me was kind, but the first 3 ladies were BEYOND rude. No one should be treated like that, I did file a complaint, only because I hope no one else gets treated that way
Good clothes at decent prices. My cashier, Tabitha, was young but professional and very friendly!
Just sitting outside after another night of physically being illegally forced to sleep on the streets of the community of Titletown Green Bay Wisconsin Brown County and The State of Wisconsin due to identify theft and fraudulent use of Plaintiff Fadrian Andrew Smith personal identifying information throughout the community of Titletown Green Bay Wisconsin Brown County since the year of 1993
Absolutely the worst place to work ever. Got fired from working there for over two years because Joan Calabaza is a liar. Terminated with no proof of what she accused me of. Said I was gonna hurt her and damage her vehicle. Terrible management.
Overpriced, and understaffed. The last time I was here, there was a line of 20 people, with only 2 registers open. Their one saving grace for the purpose of this review is that they let you stack discounts and coupons provided your items aren't in the not applicable categories. If I don't have coupons, this place is a hard pass for me.
Lovely place found 2 sweaters at clearance Would come again
I Was shopping found a few things on clearance. Went to check out and there was 1 cashier with a line of legit 22 people in line. They finally offered customers to go to salon. I checked out with the friendly associates in the salon. The only good experience I had. I realized as I was leaving the store that one of my items didn’t ring up as it said on the tag. Then I had to turn around and go to that counter now. Wait in line for that …. 10 people 1 person working in that line. I told him what happened he called the manager on phone and told me all he could do was return the item and not honor the sticker price. Right away in a rush returned it on my card and didn’t even let me talk to a manager. One I thought working for other retailers that is against the law in the state of Wisconsin. If I am wrong on that that is fine. But either way that is bad business and being a manager at another retailer shame on management for not honoring that even if was a mistake stickering a wrong item on accident. I was truly disappointed in how that was handled. I also did not put that sticker on the item and there were other ones on the rack in diff colors at that same price.
Did not have enough plus sizes to satisfy my larger size. Was going to purchase a shirt but the line was too long. FYI....don't settle for the front of store. They have huge markdowns for this weekend before the 4th of July! Go in and spend!
Typical JC Penney store with lots of men's, women's and children's clothes. Very long checkout lines due to labor shortage. Always has some good deals and clearance items as the seasons change.
From the moment I walked in the staff that were working, not enough, we're very helpful and locating what I needed. I had to return some items at the beginning of my trip and at the end and they were so cooperative and understanding with no problem. The store was clean well organized prices that are fair and I'd like the idea that the sale is for people who pay cash or buy credit card. Need more staff pay them more and give them more benefits.
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