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JCPenney

  1. Alton
  2. Adams Department Store
  3. Homer Shopping Mall

Reviews, get directions and information for JCPenney

JCPenney
"JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style, quality and value. Visit our JCPenney Department Store in Alton, IL and discover a wide assortment of national, private and exclusive brands to fit all shapes, sizes, colors and wallets."
Address: 150 Homer Adams Pkwy, Alton (Illinois) 62002
Phone: (618) 463-9595
State: IL
City: Alton
Street Number: 150 Homer Adams Pkwy
Zip Code: 62002
categories: clothing store, department store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00

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Reviews
High prices however the wares and goods appeared to share the quality and integrity i expect from a top shelf retail conglomerate.
We were able to make a return we made online. Joseph was very helpful upstairs with curtains and curtain rods. He even help us with a piece of luggage. Thank you Joseph!
They actually have sizes for big men 6xl up good quality and good price
J.C Penny's always a 5 star experience, good products at a good price.
Excellent salesperson in the children's clothing but a rude one in the shoe department.
Came here two weeks ago for dress pants and shirt, Roe was working and he definitely goes out of his way to help his customers! He helped me pick out a few things and I was very satisfied! You look up customer service in a dictionary and Roe's picture will be next to it! Give that man a raise, he deserves it!
The mall surrounding this store is in the process of "rising from the ashes" so to speak, but this store definitely is not. It's dark, and has that spooky abandoned department store feel to it. There are multiple shopping areas that are very clearly not as "important" as others, and these range anywhere from having clothing on the floor and messy shelved items to downright dirty dressing rooms. Also, if you're anything above an XL in size, good luck. You'll find a few plus-sized items here and there in the ladies section, but the actual "plus-sized" section is comprised of a few dresses in maybe 2 - 3 sizes, suit separates suitable for grandma, and almost no athletic wear. I'm used to being disappointed by size ranges for women's clothes, but this was next-level.
Love JCP!! Wonderful Black Friday sales today!!
This JCPenny location is a good one. It isn't huge as if it were in a large city mall. The items offered for sale are plenty enough, except not completely thorough and as well stocked as its sisters stores. My only complaint, which is why I rated it 4* out of 5*, would probably be the fairly empty shoe section. Some parts of the woman's athletic shoes had just the sizes 6 and 6 1/2 regular, 7 and 7 1/2 regular, and sizes 10 and upwards. That's all. Although, being truthful, it was mostly just one designer brand that wasn't decently stocked. Ergo, the same goes for the men's section. I cannot speak for all the employees, but one kind Sir helped me out with a gift for my husband. He didn't just point me in the direction of what I was asking for or flat out tell me he didn't know or that he wasn't sure or that he couldn't help me. No, not at all. I was asking for a tie that would go with a suit my husband owns and which tie and shoes would go good, and even a shirt, if possible. This kind Sir didn't brush me off or lift his nose at me. This Sir actually helped me by grabbing the suit that closely matched the one I said my husband owns, and proceeded to get shirts, ties, and shoes that he thought went perfectly together! This employee went behind my expectations and made my experience worthwhile, which will definitely have me going back there to shop - and hopefully get his expertise again!
Roe, the sales associate in Men’s suits, was a 100% class act and the best I have had at customer service! Not only did I get the best services, but also a great suit at a great price. I’ll only be shopping for suits when Roe’s working!
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