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JOANN Fabric and Craft Stores

  1. Boynton Beach
  2. Boynton Beach Store

Reviews, get directions and information for JOANN Fabric and Craft Stores

JOANN Fabric and Craft Stores

About

Creativity starts with Jo-Ann! Jo-Ann has the largest selection of fabrics and the best choices in crafts all under one roof.

Description

Creativity starts with Jo-Ann! With the largest selection of fabrics and the best choices in crafts all under one roof, Jo-Ann leads the way in DIY self-expression. With all it has to offer, Jo-Ann is truly the place where America's sewers and crafters shop, discover and learn!



"Visit your local JOANN Fabric and Craft Store at 1632 S Federal Hwy in Boynton Beach, FL to shop fabric, sewing, yarn, baking, and other craft supplies."
Address: 1632 S Federal Hwy, Boynton Beach 33435
Phone: (561) 734-6324
State: FL
City: Boynton Beach
Street Number: 1632 S Federal Hwy
Zip Code: 33435
categories: arts & crafts store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00


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Reviews
Came into the store about 20 minutes before closing. Just wanted to look. Didn't plan on buying anything. I try to open the door. It’s locked. I checked the time and knocked. A lady came to the door telling me immediately the cutting board is close. I said please can I come in? I just want to look. I was actually looking for faux gems to purchase. The lady followed me around the store. I had picked up a nice pair of earrings that were on sale and decided to put them back in the correct location. The lady came up to me again, telling me the store is closed it was not. I honestly just wanted to browse and compare prices to Michael’s and get out of there …to come back later to purchase if needed. Instead, they locked up early, didn’t want to let me in, questioned me at the door, and then proceeded to harass me by following me in the store. I mean come on…I know it’s closed to closing…but if you wanted to close that early…get off early or change the hours
The n federal location today at approximately 10:45 am Debra was rude. She pushed my cart out of the way knocking over stock. She pushed it into me and was drowning and cursed me under her breath. The other female with drastic red hair made sure her badge was unreadable and refused to help me make a large purchase for my church. I needed 50 items or activity sets. I was treated very rude compared to how the Caucasian shoppers were treated. I was in disbelief as to how much money I've spent in over 20 yrs. These staff should not be allowed to treat customers this way. I am going to contact management NOW and Corporate. I am absolutely floored at how much racists treatment I received from Debra and red haired un badged female.
Manager is nasty. Went in to exchange/return a lamp and was interrogated like I was a criminal where was it purchased, why wasn't I returning it to that location, etc I had the receipt... And was told they don't return anything with a cord... It's a craft store. Also the back of the receipt says "hassle free returns with receipt". And when asked where it says I can't return products with cords, she told me to look on the website. Why would I check the website when I purchased in store. But after checking the website, it says nothing about not being able to return lamps. The website clearly states, as long as there is a receipt and it's still in the box they will take it. She should not be dealing with customers. The only reason I didn't give it 1 star was because they did give me a refund, after I was hassled. I feel bad for the employees. I will not be returning until management changes.
Worst Customer Service I’ve seen in a long time. The apparently the “Manager” was rude and non-cooperative. I asked a few questions about some fabric I was trying to match, she bluntly said “I have no opinion and don’t know what type of fabric it is”. I showed a sample and asked, this is a fabric store, right, does anyone know anything about fabrics? Her answer: “Not here”…I was flabbergasted. She finally took me to one of the aisles, pointed the whole aisle and said, “Find it whatever you want, it should be somewhere here”. Incredible…if you don’t like working there or with Customers, give your job to somebody else and if you’re having a bad day, call in sick or something. Horrible experience. Her name I think is Debora…Go to another store, folks.
Came here to purchase fabric for table cloths, lady that works there was very rude and unpleasant and ripped the fabric from my hands. She said I wasn’t allowed to unravel the fabric from the cardboard , but mind you how else was I suppose to see the length of the fabric cloth, will never shop here or support this business with such rude employees I would suggest Micheals on Congress in Boynton beach.
I purchased a sewing machine at the Boynton Beach store. The sales person assured me that they would have classes that would enable me to learn how to thread the bobbin and the needle and basically learn how to operate the machine. I called for class times and was told they no longer give classes. I asked if I could pay somebody to help me so I could use the machine. They said they provide no such help and that their contract calls for them not to be able to do anything outside of the store. What is more, they wanted me to pay $25 in order for me to return the sewing machine. I would've been grateful if they would at least have supplied some names of people who could teach me how to operate the machine. What is more, since I opened tha machine, they would not take it back at all.
Horrible customer service. No one was knowledgeable in anything to do with fabric/sewing. Employees seem agitated that u even ask a question.go to Michaels or hobbie lobby!
This store is an arts and crafts store. Very similar to Michaels or AC Moore. Fabrics, sewing machines, painting and craft items, just to name a few things available here. The people working here were also very friendly and helpful. Even just to browse, an interesting store worth the stop.
Great Joann location - a little on the small side, but has everything that I need for my projects. Always very neat, even when it is busy. Staff is INCREDIBLY helpful and helped me install the app to get coupons for my purchase.
Lovely place for all my knitting and homemaker needs. I found this place after leaving Robert Fiance Beauty Schools in the next shopping center. I got a lovely facial and haircut and came here to Joann to buy some thread and sewing kits. Thank you. Denise.
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