Translated by Google With the Barefoot B7 mesh children's shoes, we found after a month that black mold had appeared in the lower part under the insole of both shoes. The shoes never got wet, and we always removed the insoles even after slight dampness and left the insoles and shoes to dry completely in a dry and ventilated place. However, there has been a fungal attack and it is no longer possible to use them. We were told at the store that the shoes must have been wet and not dried, which is not true. And that they will not send for a claim, that it will definitely be rejected. We have never had this happen with other children's or adult shoes, even when they got wet. We did not succeed with the manufacturer itself, nor were we allowed to submit a complaint, and immediately based on an e-mail inquiry we were told that a similar case happened to us a few years ago and the complaint was rejected based on the expert assessment of specialists from the Czech Footwear and Leather Association. And that the problem is not caused by a defect in the product, but by improper use and subsequent insufficient treatment of the footwear. We have never encountered this with any of our other shoes or our son's. And we got them wet, but mold never appeared on them. We will never buy any shoes from this company again. Original U dětských bot Barefoot B7 síťované jsme po měsíci zjistili, že se u obou bot ve spodní části pod stélkou vyskytla černá plíseň. Boty nikdy nepromokly a vždy i po mírném zavlhnutí potem z nohou jsme stélky vyjmuli a stélky i boty nechali na suchém a větraném místě zcela vyschnout. Přesto došlo k napadení plísní a již je není možné používat. V prodejně nám bylo sděleno, že boty musely být mokré a nebyly vysušeny, což ale není pravda. A že nebudou zasílat na reklamaci, že bude určitě zamítnuta. Nikdy se nám toto u jiných dětských ani dospělých bot nestalo, ani když došlo k promoknutí. Ani u samotného výrobce jsme neuspěli, ani nám nebylo umožněno zaslat na reklamaci a rovnou na základě e-mailového dotazu bylo sděleno, že podobný případ se nám stal před pár lety a reklamace byla zamítnuta na základě odborného posouzení specialistů z České obuvnické a kožedělné asociace. A že problém není způsoben vadou výrobku, ale nevhodným užitím a následným nedostatečným ošetřením obuvi. Nikdy jsme se u našich jiných ani synových bot s tímto nesetkali. A to nám i promokly, ale plíseň se na nich nikdy neobjevila. Od této firmy si již nikdy žádné boty nekoupíme.
Translated by Google Possibility to buy directly from the manufacturer at lower prices than in shoes. Fast order processing. We buy Jonap booties all the time, they are very soft, breathable and comfortable, they would be worth five stars if they had better Velcro fasteners, because of them, definitely don't count on them for more than half a year. Original Možnost nakoupit přímo od výrobce za nižší ceny než v obuvích. Rychlé vyřízení objednávky. Bačkory Jonap kupujeme stále dokola jsou velmi měkké prodyšné a pohodlné, byly by za pět hvězdiček, kdyby měly kvalitnější suché zipy, kvůli nim s nimi déle než půl roku určitě nepočítejte.
Translated by Google Total lack of interest and arrogance with handling the claim. Absolutely unprofessional attitude. I won't even write about what happened with the shoes. Disgust! Original Totální nezájem a arogance s vyřízením reklamace. Absolutně neprofesionální přístup. O tom, co se stalo s botami už ani psát nebudu. Hnus!
Translated by Google huge dissatisfaction, the winter barefoot shoes we bought have a slightly flexible sole such a pseudo-barefoot file, but they slide on a wet surface, moreover, they are cold in them because they are insulated with sheep's wool and warm socks. For me, very disappointed in terms of the quality of winter barefoot shoes. When I asked the manufacturer if it was worth complaining about the shoes, since they slide well on a wet surface, they replied that there was not, that they would reject them, that I should have thought about buying barefoot shoes in advance, and they immediately wrote that I was the only one being tracked. that they slide. It made no sense at all. So the communication center with the manufacturer is such a surprising bonus : Original obrovska nespokojenost, zimni barefoot boty, co jsme koupili maji malo ohebnou podrazku takovy spis pseudo barefoot, ale zato klouzou na mokrem povrchu, navic pres zatepleni ovci vlnou a teply ponozky je v nich zima. Za mne velke zklamani, co se tyce kvality zimni barefoot obuvy. Na dotaz pro vyrobce, jestli ma cenu boticky reklamovat, pac hodne klouzou na vlhkem povrchu, mi odpovedeli, ze nema, ze by ji pripadne zamitli, pry jsem si mela nakup barefoot obuvy predem rozmyslet a zaroven pisou, ze jsem jedina, co se stezuje na to, ze klouzou. Vubec to nedavalo smysl. Takze komunikacni stredovek s vyrobcem je takovy prekvapivy bonus:
Translated by Google Great dissatisfaction, both with the shoes and with the handling of the complaint. After 3! After months of wear, the tips of the barefoot backpacks came off and the dryers do not hold at all - both defects are the same on both shoes. I complained in December, of course no one has responded so far, everyone is probably thinking about Christmas, but my son has nothing to wear to school on sneakers. We won't buy Jonap anymore, we'll switch to another bf brand. Original Velka nespokojenost, jednak s obuvi, jednak s vyrizovanim reklamace. Po 3 ! mesicich noseni se barefoot backorkam odlepili spicky a suchace vubec nedrzi - obe vady stejne na obou botach. Reklamovali jsem v pulce prosince, samozrejme nikdo doted nereagoval, vsichni maji asi porad Vanoce, ale syn nema co nosit ve skole na prezuti. Jonap uz nekoupime, prejdeme na jinou znacku bf.
Translated by Google I recommend and thank you for the pro-client approach! Original Doporučuji a děkuji za proklientský přístup!
Translated by Google They are very helpful and give advice at the store, we are very satisfied with the shoes, they really last and look nice too Original Na prodejně jsou velmi ochotní a poradí, s botami jsme vysoce spokojení, fakt vydrží a taky pěkně vypadají
Translated by Google Super store with children's shoes. I recommend. It's worth coming. Large selection from backpack to winter footwear. Staff very pleasant despite the scenes of our little one wide selection at reasonable prices. Also different clothes, etc... Well, we only come here for shoes with a little one Original Super obchod s obuví pro děti. Doporučuji. Stoji ta to přijet. Velky výběr od backor až po zimni obuv. Personál velice příjemný i přes scény našeho malýho široký výběr za příznivé ceny. I různé oblečen atd... No my uz pro boty s malým jenom sem
