I just visited my local store in Mount Pleasant SC to buy my son a dress shirt. I walked in the store and to my dismay I wasn’t even acknowledged. So I went and found what I was looking for, walked up to the register and stood the 15 minutes and still wasn’t even acknowledged. There were numerous customer reps there….but they look straight passed me. JOS A BANKS loss, I politely put the items back on the shelf and walked out, but I’m sure they didn’t notice
I also have had fraudulent charges on my debit card traced to this location. Wish JoS. A. Bank Corporate security would investigate. I advised my bank's fraud department of the numerous complaints of fraud traced to this location. Have never been in this location, never used the debit card at any Jos A Bank locations. Something smells very bad.
This store or location allows fradualent charges to cards, i also was a victim today. There are numerous amounts of complaints here and clearly the issue isnt being resolved , i have already gathered enough information to take this to higher ups. This company has neglected customer long enough.
This company must be ready to go out of business. Their customer support phone number is not answered so customers are kept on hold indefinitely. Their online ordering system is horrible and just doesn’t work. I don’t know who manages this business at the corporate level but certainly they are in way over their head. Absolute waste of precious time trying to make a purchase from their online store and even more wares time on hold waiting for customer support to answer the phone to complete a sale that should be completed online.
Like multiple others here, I also got a fraudulent charge on my debit card tracing back to this store. I've never been to this store, any jos a bank, or near the state of MD. Maybe it's redirection, but there's definitely something fishy going on related to this store.
Bought two pairs of shoes. Paid in full, a few days later they cancelled the order and claimed my accountant up and charged when in fact I was.DONT DO BUSINESS with them unless you get the merchandise first.
I just joined the fraudulent charges to my card to the store. I see this has happened to many people.
Just canceled my card bc of fraudulent charges made at this location.
Some how lets people buy stuff from this address with stolen card info.
Someone used my bank card unauthorized at this business!
