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Journeys

  1. Wellington
  2. Forest Hill Shoe Store

Reviews, get directions and information for Journeys

Journeys
"Express yourself when you dress yourself with Journeys! Our store offers the latest styles of skate shoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. It’s the one-stop for carefully curated selections from brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, adidas, and more. Our friendly staff will walk you through current trends and help you every step of the way to define your personal look. We can't wait to see you in store!”"
Address: 10300 Forest Hill Blvd Ste 129, Wellington (Floride) 33414
Phone: +15617911014
State: FL
City: Wellington
Street Number: 10300 Forest Hill Blvd Ste 129
Zip Code: 33414
categories: footwear store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 18:00


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Reviews
If I could give 0 stars I would. The management here is disgusting and deplorable. The unfair treatment of employees especially in front of other staff and customers is terrible. Just because you're management doesn't mean you have to be a bully to your employees. I don't see how a company like this would employ a person as a district manager with no management skills at all. A title means nothing If your work ethic doesn't represent the rank you attained. The level of indecency and incompetence from this district manager Valerie and her co manager Jackie is ridiculous. Fire them asap. You might as well let brute Wolves run this store. No wonder there's new people there everytime I go. That high turnover rate is due to the lack of serious action taken for the abuse that employees continously go through under Valerie and Jackie's lackluster management. When is it ok for a grown adult to bully teenagers/ young adults.
Amazing customer service and products! I was giving up on shopping for the day Bc other stores were so rude, but the worker that helped me today was so nice. I didn’t catch her name but she had brunette hair and a nose piercing. She definitely deserves a raise!
Bought a jansport backpack from the store and their service was great.
Horrible treatment of employees especially by managers had three of my friends work there and even came in a couple times my self. The manager Valerie threatened to fire my friend even though she was made aware of her school schedule and she fired my other friend because he had covid and couldn’t come in. She’s really insulting but the staff are nice
HORRIBLE SERVICE! I understand that the whole pandemic is going on but RUDENESS is so uncalled for. I was there with my friend looking for a shoe for her son and unfortunately it wasn’t in stock. The Sales clerk which I won’t say a name said we don’t have and and it’s not for sale anymore then proceeded to say GET OVER IT ?!?!? EXCUSE ME. That was not only necessary but overall worst customer service. Teach your employees that they still need to care about customers. No matter what your still getting paid you are not there to help anyone for free.
0/10 do not recommend going nor working at this store. Had a friend work there and have terrible service during their employment! The manager Val is very rude, selfish, and not understanding at all! My friend had Covid-19 and had to quarantine for 10 days and after those 10 days she was constantly in and out of the hospital with life threatening symptoms and the manager who seems to not care about her employees wrote her up for not showing up to work .. absolutely ridiculous! This service should not be allowed or tolerated considering this is the MANAGER of a public place! Having teens work for you is not only a learning moment for them but also a time stone in these kids’ lives, and getting mistreated and abused in multiple ways by someone with the title “manager” is not appropriate or acceptable. This needs to be stopped!
The customer service was fantastic!! They had exactly what I was looking for and Valerie the store manager was great, really loved her upbeat energy.
Very nice and helpful staff. The store was clean and well organized. Only thing is the shoe size my daughter needed for a few shoes wasn't in.
Staff is iffy in service but prices and selections are good. They always carry a wide variety in styles of shoes and have cute accessories. If you need something, go right in but I can’t guarantee friendly staff.
Typical shoe store at mall but they do have old school Vans and Chucks as well as the modern styles of athletic shoes.
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