Reviews, get directions and information for Juggernaut Glass
About
Glass art studio at Keystone Mill in Easthampton, MA. We also have a studio located in Houston, TX. Contact us to schedule a class or rent studio space.
"Glassblowing Studio & Gallery"
Address: 122 Pleasant St. #113 (Keystone Mill), Easthampton, Massachusetts 01027
Street Number: 122 Pleasant St. #113 (Keystone Mill)
Zip Code: 01027
categories: arts & crafts store, art school
Reviews
Went for a 2 hour glass bead making class with Noah. He was amazing and such a friendly and helpful guy! During the class, the owner Mark called another student in our class aside, granted I do not know the details, he seemed to act in a manner that made the person cry when they came back. Noah was also very impressive in calming this person down and showing them how to make more elaborate things. Regardless of the conversation with the owner, they seemed to act in a way that was not professional for any business owner. I get this is a glass blowing studio but improving customer service would be a huge plus. Came off really bad from an outsider perspective and I would not recommend this place due to that happening.
Noah my instructor was absolutely amazing but the owner Mark was so incredibly rude to me that he made me cry. I was asking for clarification on some emails which I had to nudge about in email 3x for a response and when I explained how his response sounded like an affirmation to my question he said he “didn’t have to explain anything to me” and told me to get back to my lesson. It was so rude and I just wanted to understand. I really wasn’t expecting to be spoken to that way which is why it upset me so much. I would definitely come back if I knew the owner wouldn’t be there. I’m sure there’s other places in the valley that do other glassblowing lessons so I’ll look out for those instead. Edit: I can’t respond to your comment but that’s literally not what I asked but sure, frame it in whichever way makes you feel better about your actions.
Recently took a private class with my mom on pumpkins/ ornaments and had a great time. Madeline’s teaching skills are phenomenal! She is able to give excellent direction for you to complete the task on your own. Highly recommended! Already signed up for another ;
Brought my fiancee for her birthday, had so much fun making pumpkins. Madeline was such a great teacher. 10/10 would make pumpkins again. But we're so excited to make other things too
Juggernaut is great. I took a class with Ori and had a fantastic time. Great balance of allowing me to try things but also doing what it takes to make sure I end up with a piece I like. I'd highly recommend any juggernaut class to everyone - and if I was a kid, I would be BEGGING my parents to sign me up for the after school program.
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Easthampton store
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