Kaiser Corona - Corona

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"Your health and safety are always our top priority. To help you protect yourself and your loved ones, we’ve gathered the most important information and guidance on the coronavirus and COVID-19. Go to our website. You have many ways to get care without leaving the comfort of your home - including an e-visit, phone, video appointments, and email. This allows you to still get great care while helping to address the community spread of COVID-19. If you’re concerned about your specific health condition, call 1-833-KP4CARE 1-833-574-2273 TTY 711 to talk to a licensed care provider 24/7. For answers to your general questions about COVID-19, call our new information line for Kaiser Permanente members at 1-877-813-7297."

Address: Corona (Californie) 92879

Phone: (800) 464-4000

Website

State: CA

City: Corona

Zip Code: 92879

categories: medical center

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Reviews

The receptionist was very friendly! However, the nurses who helped me ignored me. They did not listen to what I had to say and told me to leave and reschedule because the doctor did not have time to see me today despite having this appointment for three weeks. They also told me that the rescheduled appointment had to be a phone call and when I asked if it could be in person they said “so it’s not as urgent as you said it was?” incredibly rude. I don’t understand how someone could deny me service in a medical building. The entire time they were incredibly judgmental of me and seemingly wanted to kick me out as soon as possible. They did help me with one of the things that concerned me which I’m grateful for but the other two, the ones that are preventing me from working, they did not even let me talk about them. They just asked me to leave and reschedule with my primary doctor, the same doctor who told me to come see this department.

Terrible customer service, the company clearly doesn't care for its clients nor employees calling in to request information. I've called 3 times trying to speak to a department and all 3 time have been sent over to a phantom line or had the called dropped with no response. I wouldn't recommend a kaiser plan to anyone.

DON'T USE THIS PHARMACY UNLESS YOU DON'T NEED YOUR MEDICINE! Kalika Chander is so calloused and uncaring that it's to a point of being completely inhumane. She doesn't care to understand, and I really don't know how she has a job that she's allowed to interact with the public. I will be taking this higher and higher until this woman loses her job and credentials, I will take legal action, I want it known how badly she messed up today. She even lied when it was obvious she had no idea what she was talking about. She wouldn't allow a necessary and life changing medication to be filled because SHE didn't find it necessary.

Nice, competent staff. And a Great Dermatologist. Dr. M. Lien MD.  Plus we drive from Yucca Valley Ca just for her.

Kaiser Corona labs has a gem of an employee! Ask for Rondell! No pain and no bruising!

I’ve been to lots of Kaiser’s and Corona’s Kaiser is the worst. The people working there are rude and lazy. I wanted to reschedule and they refused to help because I had to call them? Doesn’t make sense. I took my baby and he never cries. I always get compliments on his behavior every-time I go but the doctor made my son cry and was choking him during his examination just to hold him still.  The waiting time was horrible I got there on time for my appointment and had to wait an hour just to be seen!

My family and I have had Kaiser Permanente for 50 years now and I have seen it grow into what it is today.  Their staff has always been caring and very attentive to details.  I do think that you have to be your own advocate for any of your health concerns.  If you want to change Doctors, for what ever reasons, they always accommodate your wishes.  We have had several occasions to use their surgery services and rehabilitation services.  Very caring after surgery care.  Physical Therapy, that was offered during COVID-19, was great,  even on Zoom.  Love Kaiser, don’t ever want to change.  Thanks Kaiser!!

I normally go to this Kaiser since it’s close to my house for appointments . Today I got my blood drawn by Daisy & she was amazing ! I normally faint when I get my blood drawn so I was nervous . She did small talk, kept asking if I was ok,  got me water afterwards *she asked*, & she made sure I got up ok to walk . THANK YOU &lt;3

Our PCP is Doctor Misty Cool. We have been with Kaiser for over 10 years. We recently switched to Dr. Cool because we are both diabetic and she has a particular interest in this condition. We have been really happy with Dr. Cool. She listens, makes suggestions, and shows a real interest in making our health and lives better. She is a great doctor and we hope to stay with her for a long time.

I’ve been with Kaiser for 20 years, and I can confidently say that Kaiser cares about its members less and less. I have seen a very sharp decline in wait times and quality of service. The access to doctors and especially specialists is becoming a joke. In just one month, I have had two appointments cancelled last minute. I had to take the day off each time. Literally, they called me less than 3 hours before my appointment, and the only option was to schedule another appointment 10 days out. I will probably drop dead from a stroke before then, considering I am pregnant with high blood pressure. Thanks Kaiser for making it worth my money NOT! and my time to be with you guys. Whoever the CEO is, he/she is slacking and lacking the vision to reevaluate how they take care of their patients. He/she is making poor decisions that do not lead to improvements for the members. They lead to decline in patient health and quality of service. Being a teacher I use recommend Kaiser my family, friends and parents of my students. I must say in saddnessthat I will be looking for a new health care provider next open enrollment.

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