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Reviews, get directions and information for Kay Jewelers

Kay Jewelers

Description

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Hanford today.



"Since 1916, KAY Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local KAY Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more."
Address: 1675 W. Lacey Blvd, Space B-11, Hanford 93230
Phone: (559) 589-0590
State: CA
City: Hanford
Street Number: 1675 W. Lacey Blvd, Space B-11
Zip Code: 93230
categories: gift shop, jewelry & watches store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 17:00


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Reviews
Ernesto Villasenor was very helpful with selecting the right size and length for my daughter’s birthday gift. Will for sure be doing more business in the near future.
Noberto and Ernesto were very courteous and helpful. We purchased wedding bands and they made the experience special and memorable. Thank you Kay!
Took in my grandmothers earring to get it set and Anyaneth provided excellent service showing us multiple option to find the best fit for her, we will be returning for further jewelry purchases!
Just came in to get our rings cleaned before our wedding and the service was horrible. Two people were working and with customers. There was one other couple waiting before us and that’s it. No one greeted us as we came in. We sat down and waiting for 40 minutes and still no one asked if we needed anything or what we were looking for. We didn’t even get a “I’ll be with you in a little”. There was ZERO communication with us and no greetings at all. After almost an hour we left and none of the employees even said bye or STILL didn’t ask what we needed.
I recommend this store to anyone that is in the market for some quality jewelry. Robert was very helpful and knowledgeable. He knocked this sale out of the park. All the associates were very friendly and helpful. I was kind of nervous but they eased my nerves and I walked out with a great deal. I will be back for another purchase.
My husband and I went to purchase Jewelry for our 15 yr Anniversary and received the best service from Vanessa. She did a great job at taking care of us. She truly Loves her job. Thank you
Excellent customer service down to the molecule of their product. They took very well care of me and what I was looking for and interested in. They also helped me break down the plan that best worked for me at the time I left their place more than a happy customer, it felt like family just help me improve my family. Thank you Kay Jewelers!
NEVER, NEVER, NEVER go to Kay Jewerlers. Horrible customer service. My $5000.00 ring had a cracked diamond for the 2nd time and because we missed an inspection the month we had a death in the family and we were told we missed another inspection. We rec'd a phone call that the replacement diamond is going to be $900.00 I was told my ring would be back from the Kay Corp office in 2 weeks....its been 5 weeks and it "just got in yesterday". I don't believe them. Very bad Customer Service. And my ring still has the cracked diamond.
I was definitely upset regarding the situation and regretting using Kay completely but the team really changed it around. I appreciate their work and Norberto and Vanessa definitely had amazing customer service.
I always have such a good experience here. I wanted to take the time to write a review for Esmeralda. She is so sweet and kind. She always goes above and beyond to help me. Thank you so much!
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