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Reviews, get directions and information for Kay Jewelers

Kay Jewelers

Description

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Warner Robins today.



"Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.""
Address: 2911 Watson Blvd., Warner Robins 31093
Phone: (478) 953-9101
State: GA
City: Warner Robins
Street Number: 2911 Watson Blvd.
Zip Code: 31093
categories: gift shop, jewelry & watches store


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00


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Reviews
When I visited, I was greeted and helped as soon as I entered the door. I explained in short sentences what I needed, and they was able to quickly help me find earrings better than my price range! I'll be back again! I'll add photos after Christmas, cause they are already packaged
My boyfriend gave me a diamond ring from Kay's .it was to small but that was fine. I took it to be sized and they wanted to charge me 200 + dollars to get it resized...I ended up buying a insurance pack for 170.00 so that I can get it sized..and it is taking them two weeks to do it..I want go back there neither will my boyfriend.
Their staff are very knowledgeable and helpful. The products are of the highest quality as well as the maintenance they provide. I love all the jewelry I've gotten there. I love the neil lane collection and my husband loves to spoil me at Kay's. I only wish I could give credit, by name, to the staff members who have helped find exactly the right pieces for me. I would like to say Ms. Deborah is a real gem! Pun intended. I'd also like to give credit to Katie and Gabby for all their help too. And let's not forget Ashley!
Always very helpful. I purchased a ring, wedding band, and anniversary band. The person who helped me buy the rings in 2015 is still there today and is delightful. Repair has never been an issue as long as you do your inspections. While in Germany for 4 years, they were lenient about inspections. Great customer service. My only complaint is that the darn parking lines are faded and people already struggle to park within the lines.
Went to pick out wedding bands today, Pam was awesome. Found the perfect match for an engagement ring we had purchased elsewhere. Really wish we had made Kay our first stop.
I went in this morning, I was helped very quickly, the lady that helped me i forgot her name, sorry said she was the store manager, was very friendly and helpful. I told her what I was looking for and she knew right where to go to start looking. Showed me some options and answered all my questions I had about price and payments. I ended up getting a beautiful ring for my girlfriend, now I just hope she says YES tomorrow morning. I hope to be coming back for a sizing soon and not a return lol wish me luck. Thank u to all those who work at this location.
Great jeweler. Went in to get my ring inspected like I do every 6 months and the staff were great. Very helpful. They also didn't pressure me to buy more even though I glanced at a few things.
Horrible customer service! I simply came in to pick up jewelry for repair yet I had to wait an extensive Period of time while all representatives clearly only care about those customers they can sell to. Also I noticed horrible attitudes from the workers and they treated me as though I was invisible. I have been a loyal customer for over 10 years but WILL not be returning. Treat your customers better! I definitely will be reporting this store to corporate.
I had the worst experience! Ordered my mom a custom ring with the names of all of her children on their website. The names are BARELY visible so I went to return . Refused to let me return although the product was not what they said the ring would look like. I feel deceived!!!
We were greeted as soon as we walked through the door by all of the consultants, we were taken care of directly afterwards, the consultant was courteous and attentive and had a great personality. A ring my husband bought 10 years ago was saved & the repair will be completed within 2 weeks. It has great sentimental value to me & I'm so appreciative of all the consultants working together to get it repaired. Great teamwork and great customer service.
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