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Reviews, get directions and information for Kay Jewelers

Kay Jewelers

Description

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Southaven today.



"Since 1916, KAY Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local KAY Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more."
Address: 6588 Town Center Loop, Southaven 38671
Phone: +16625361939
State: MS
City: Southaven
Street Number: 6588 Town Center Loop
Zip Code: 38671
categories: gift shop, jewelry & watches store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 17:00


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Reviews
I stopped by this store while browsing the shopping center and as I entered the I was greeted by the most generous sales person. Lashuntrice is awesome. I gave her an idea of what I was looking for and she guided me right to it. That young lady is a terrific salesman.
Danielle was a big help in helping me find a ring for my wedding. She helped us choose the correct wedding band and size in a timely matter. Look for her next time you go.
I’ve used Kaye’s for 13 years and only this location in Southaven. I’ve never once had a bad experience here. Everyone is always so patient and helpful with all services… from selection to upgrades, inspections, and cleanings! The staff here has always been so wonderful! ZERO COMPLAINTS!
I was in Kay Jewelers recently and receive the best customer service from Danielle. Polite, courteous, and great communication.
The whole team is amazing! Everyone is incredibly friendly and greets everyone that walks in the store even if they’re busy.
Staff is great! Cares about the customer’s needs. Willing to go out of their way to make sure you walk away happy.
Carlesia was helpful and fun to deal with. I would happily ask for her next time I’m in Kay’s.
Tymeshia, Trice, and Destiny are the best sales representative ever! I highly recommend shopping with them. They will make sure you get what you truly want for a great price. They are also very patient.
I went to pick up my ring from a repair on the promise date to be told "it may be in the boxes we received today but we aren't sure". I ask them to look. They said it's not here yet. TELL ME WHY I GOT A EMAIL AFTER CLOSE ON THE SAME NIGHT THAT MY RING IS READY??? There is always AT LEAST 2 employees standing around doing nothing every time I go in and they couldn't look in a box for my ring. Now I have to make a special 20 min trip back to pick it up.
I have a warranty package on my ring. My diamond has fallen out three times, each time I have had the ring repaired at no cost. I went in two weeks ago to have my ring repaired and I was charged. When I asked why I was told that I didn't have my six month inspection. I was in this same location in February buying my husband a ring. I asked then they advised it wasn't due yet. Now Its been held against me. I have been a customer for many years never missing an inspection and these crooks insisted that my diamond would not be covered. I will not do business with them when its time to upgrade my ring. Keep treating customers like this and you won't have any.
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