Kay Jewelers - Brooksville

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Description

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Brooksville today.

"Since 1916, KAY Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local KAY Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more."

Address: 7153 Coastal Blvd., Brooksville (Floride) 34613

Phone: (352) 597-2979

Website

State: FL

City: Brooksville

Street Number: 7153 Coastal Blvd.

Zip Code: 34613

categories: gift shop, jewelry & watches store

Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 17:00

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Reviews

woman was super sweet her name was Erica I recommend her if you're ever ring or jelwery shopping. She worked really hard to get me and my fiancee the last ones of 2 sets that they will ever sell again for our wedding rings . Overall for diamonds not bad my promise ring is more expensive then the wedding ring and I love it so much. I'll update with a photo when I get 1.

I would like to take a minute to say Thank you to Erica from the Coastal Way store and Arnie from Dana Augustine,Inc. Erica went above and beyond to make our visit special. The professional care and service we received was outstanding. Thank you again ... Definitely 10 stars.

Nadia, was very professional and very knowledgeable about all the watches that I looked at and decided to purchase! Thank you Nadia!

They have beautiful jewelry and somewhat reasonable prices.  The staff is helpful.

It's always good visiting this Kay's but this last Monday was extra special.  I came in for my biannual diamond ring inspection and cleaning.  Mind you, it was two days after Christmas and the store was packed with customers so I had to wait a bit before I was seen by an associate.  Praise God that I got Nadia.  She was so very pleasant and although they were super busy, she got the job done and with a smile.  She even offered to clean the rest of the jewelry I was wearing!  Mind you, I've gone to Kay's since 2002 and have been to many: Miami, Ocala, Orlando and more...but this is the FIRST time anyone has offered to do this for me...service with a smile AND I haven't received that at this particular Kay's all the time I've come in.  So...I am hoping that Nadia will be there the next time I come in.  I saw some diamond pendants that looked nice too so maybe a gift for myself, but I'd want Nadia ONLY to take care of me.  A+ for Nadia's awesome customer service.  Did she get her training at Disney University, I wonder?  LOL   GREAT experience and WAY to go, Nadia!

My husband and I have had awesome service from the men who work here, they are very kind and always helpful. We are always greeted immediately & get our rings back within the time frame they say every time. My only reason I only give 4 stars is because there’s a woman who works here, I don’t know her name, but whenever she helps us she is constantly singing and not looking at us or fully addressing our questions.. very rude. Other than that we’ve always had a good experience with this store.

Went there to have a few things done to some items previously purchased at Kay.  Michele helped me and she was outstanding!  Super friendly and her customer service skills are top rate, she went above & beyond!  Thank you Michele!

I went to the Brooksville store with a friend yesterday 2/12 ..to use my coupons I received in the mail. They have none of the mercandise in stock to purchase. I had to ask the sales representative to check other stores. They never offered. She  checked after I asked but never gave me the chance to speak to the other store she contacted. As I am waiting manager says to me in a loud enough voice for me to hear. You should have cone sooner. That really was rude.. I always get these coupons for being a good  customer. Who usually purchases   not one but three or four.i tossed my coupons in the basket as I left. I have never experienced that  ever.Will I go back. Thank goodness for Zales...

The absolute worst customer service. They do not greet you or ever speak to you while you’re waiting. Waited here for 15 minutes one day and left. Waiting here now going on 15 minutes.... girl gets done with a client and walks to the back... I continue to wait before asking if she can take care of me.... get told she’s on break. I will never shop here again.  Update: came back again today just to get my ring finger sized and my wedding band cleaned. Still have yet to be greeted. Won’t be returning.

Horrible, terrible, awful experience.  I sent out a $75 dollar watch for cleaning and repair, and they wanted, after the fact, more than $400 for the service -- since the watch had great sentimental value, I was forced to pay it to get the watch back.  I recently had to have the movement replaced again, for which a local jeweler charged me $55.  I WOULD NOT SHOP AT Kay Jewelers IF IT WERE THE LAST JEWELRY STORE ON EARTH!

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