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Reviews, get directions and information for Kay Jewelers

Kay Jewelers

Description

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Muncie today.



"Since 1916, KAY Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local KAY Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more."
Address: 3501 N. Granville Ave., Unit K03D, Muncie 47303
Phone: (765) 741-8135
State: IN
City: Muncie
Street Number: 3501 N. Granville Ave., Unit K03D
Zip Code: 47303
categories: gift shop, jewelry & watches store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 17:00


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Reviews
Today my girlfriend and I stopped in at the Muncie, IN Kay even though we live in Marion, IN because of the customer service that the Muncie store provides. I've been a couple of times at this point and each time I receive excellent customer service from each member that I interact with. I've had several negative experiences with the Marion store over the years and at this point, I'd rather take the 45 min drive to have a better experience and know that the employees are going to do everything they can to assist as well as all being knowledgeable of the products they have and the services offered. As someone who has worked customer service for years, every experience makes a difference. Thank you so much for the amount of professionalism provided to us today.
Bonnie is EXCEPTIONAL! We’ve been working with her personally for 13 years, and each and every experience has been a pleasure. She is knowledgeable, professional, and every visit for jewelry inspection is quick and hassle free. We highly recommend the Muncie Kay Jewelers store… and be sure to ask for BONNIE!!
We have been working with Bonnie for many years and she has always been first and foremost, friendly and professional. She makes the customer feel comfortable and welcome. Her staff have learned from her example and uphold the same standards. Because of this, the Muncie, IN location is the only location for us.
Kay's did a spectacular job getting our wedding ring sized and polished just in time for the date we needed! The staff were great and super helpful.
I ordered a ring online and goofed up the size I ordered. The store manager gave me the number I needed to reach customer service and they corrected my order for me. The ring came in quickly and when I picked it up Conner was very nice to me. I asked about purchasing a ring bag and he provided one free of charge which I thought was nice. Good experience in all.
Bonnie is so great and helpful. She always helps me pick the most perfect jewelry and helps me with my inspections and whatever I need. If u go please go see her u will not be disappointed!
I had the pleasure of working with Bonnie Miller she was very patient and kind in helping me with my purchases. I was very happy with her work ethics and just her overall presence!
I wouldn't even give this store a 1. the manager there is the rudest person in customer service I have ever come across. We are paying customers of Kay Jewelers and she was very disrespectful and wanted argue with me about a simple question that was asked. It was very upsetting and concerning.
Did an amazing job getting my rings back before our wedding when they weren't given much time to do this. Highly recommend.
Jocelyn and all of the staff were super sweet and helpful! I am very picky and looked at numerous rings before choosing, and they were very patient and never once made me feel rushed or like an inconvenience. 10/10 experience, definitely recommend!
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