Kennedy Health Alliance

Ive been going here for about 2 or3 years now,and i like this office,First: I love having Dr. Percily as my doctor,She's kind,cares about her patients,as well as the front desk staff are great as well.

Mi Primary doctor?? She is great. But the Team the works at the front counter,they think the own the place,and they do stuff intentionally,against you to have a good day. They treat some people here,Like they collecting money from us, when in reality the have a Job cause of us. I will find a different location,but I'm gonna make sure,I complaint and complaint and complaint until I can't complaint anymore about the conduct of the FRONT counter ladies. That's the FACE of this Healthcare location,and there the worst. We are patients,we are NOT criminals and we sure don't come here for our blood pressure get all High up cause this lady's at the FRONT counter. Their just receptionist there Not even Nurses. Enough it's enough. Doctor Tracy PERSILY,Please,Fix It. Already complaint enough to you and the problem is persistent.

Absolutely switching systems after today. They gave me an appointment time and didn’t honor it. I watched people come in and they told them they missed their appointment earlier in the day and they still took them before me. They obviously knew that person personally, so they played favorites. I also listened the the receptionist give an attitude to a patient over the phone. I watched the lobby fill and clear twice before they took me back. I’m a very patient person and manage 10 outpatient dialysis facilities. This service is unacceptable under my leadership and I would not tolerate this low level of service and behavior toward a single patient.

First time going to this practice. Ms Edwina, Practicioners: Ms. Stacy and Ms. Lorraine took excellent care of me. Office was clean, friendly and professional. The office was thorough & not once did I feel rushed. Would highly recommend.

Went to a scheduled walk in appointment, and was turned away because it’s a “holiday”. Was offered an appointment, then quickly had the appointment taken back because even though my last appointment was six months ago in this office, I need a 30 minute appointment for paperwork signing, not 15. I reminded the woman At the front desk that as of tomorrow this would no longer be a covered provider for me, and in order to have this paper work signed I would pay all out of pocket. She kindly said the appointment would “cost anywhere from $26-186, and we won’t know until after the appointment, what the fee is.” As a health care provider myself, this was a spit in my face. Thanks for showing me that your office cares more about money than it does it’s patients. Typical. My family and I will not be back. Happy New Year, Jefferson. THIS is why I am switching healthcare systems.

Not me, but a friend. Theyre on medication thats causing hallucinations and they're vomiting everything they eat or drink and the dr is ignoring their request to change medication. I know this can be a side effect of some meds, but there's no reassurance that this is the case. The dr is just ignoring us or is too stupid to figure out what to do. The nurses are nice but whoever this dr is my friend won't give me the name is really terrible.

The doctors I’ve seen there are great. The billing department needs work. I was overcharged due to their billing error and they refused to resubmit the bill to my insurance. The people I talked to weren’t knowledgeable or helpful. I won’t be going back.

Place is a clinic!! Runs very far behind but kindly offers you to reschedule after taking the day off of work. Front desk was rude, not friendly at all!! Will be finding a new doctor immediately!!

My primary Dr Christopher Salerno practices here. Have been seeing him since moving to Jersey almost 3 years ago. Amazing Dr. Its hard to find a dr that really cares or remembers their patients names bc they are so busy but Dr Salerno takes the time to get to know you your health profile and doesn't rush you out, he will listen to your concerns and answer any questions you may have and run any test that he thinks is necessary for your health. If you are in the Cherry Hill area looking for a primary care Dr I highly highly recommend Dr Christopher Salerno.

2 oclock appt. Got here at 1:45 didn't go back until 315 this place has gone downhill since it merged With Kennedy I quess dont schedule a appointment on monday Now sitting a long time waiting for doc this totally unacceptable I can only imagine what checkout will be like 2 hours for a follow up ridiculous