Kettering ER Huber Heights

Although, I was not feeling well, the staff ensured me they were going to take care of me. They did, and so much more!! The atmosphere was refreshing. So clean, and smelled good. I can't say how much I loved every member of the ER team that assisted in my care. I hope I don't have to come back, but if I'm sick, I will. Thank you Kettering health Huber!!!

Some of the staff were amazing, while some seem like you were a bother to them. The staff that treated me was awesome. I just they would treat everyone nicer and not make it feel like you are a bother to them. The CT staff members were amazing and treated me awesome.

The staff at Huber Heights Kettering Medical Center was great. Very professional team on staff and we were able to be seen right away. They helped my son with his issue and helped him feel better. They seemed to really care and that made all the difference for me.

The nurse who took care of me was great!! The imaging people were great as well!! The doctor....not so much. I saw him a total of 1 minute and he didn't look thrilled to be doing his job at all. The rest of the experience was very good!!

I want to say that most of the staff was great. I found the doctors were informative and had good bedside manner. However, a nurse who I won't name made me feel very uncomfortable and somewhat unsafe while I was there. I warned before a blood draw that if I didn't get food I'd pass out and didn't want to pass out. Then, when I could tell that I was passing out I asked for them to keep an eye on me. My heart has stopped before for 11 seconds in the hospital when I went out. The nurse said "just calm down and pass out". They then stopped answering me, my questions, and my concerns. I barely managed to call my wife wherein he called her "honey" and told her not to worry. At this time I couldn't speak for myself and could barely hear him and her talking. If they are so rude and dismissive when I'm awake and making conscious requests then what will they be like when I'm unconscious and without a voice?! Thankfully my wife was able to get to the ER and ensure I had a voice.

I received quick attention from the admission staff. The nurses were very kind, friendly & attentive. The doctor stepped into the room twice but, never approached me. First, he asked a couple questions while washing his hands, then left to handle a phone call. The room was freezing, but nurses brought warm blankets promptly. Nurses also relayed a couple messages from the doctor. No one ever said why he ordered one of the bigger tests, but I did receive prompt treatment. The doctor only poked his head around the curtain to tell me the diagnosis & say they were "sending me home." I had to stay about 30 min longer to finish treatment.

Everyone was very friendly! I appreciated that the doctor stopped in at one point to say he hadn’t forgotten me. The only slight issue was when I did have a second episode of a higher heart rate it seemed to take a little time to respond and while no one was concerned about it, I was and it felt a little bit like my concern was brushed off. The doctor did explain later that there was no concern because my heart rhythm was perfectly fine but the rate was high. But overall it was a positive experience!

The care I received was very good. However I was there for 3 hours after I was admitted due to some stomach issues. I had blood work done and was told to provide a stool sample. I couldn’t go at the time and was given a kit to use at home. Took me a full day to get the sample and I went the next day to drop it off. I was told I was given the wrong information that I should be going to my family practice for that. Both the nurse and doctor told me to bring it back. Poor communication. Nothing really was solved because now I have samples and no one to give it to. My family practice hasn’t updated their info so now I can’t even make an appointment with them Wright State Physicians. The ER nurse just told me to schedule with family practice and they can provide a list of doctors to go to. No thank you I can do that myself. So pretty much paying emergency room cost with no solution found. It was a waste of my time and money that I will have to pay once I get the bill. And yes I was kind of upset when I left.

The nurses and doctors were well- experienced and courteous. I got great care from them. It's only been a day since I visited their ER, but I'm already feeling much better! That's because of the medicine they prescribed me. I'll always choose Kettering Health Huber. Thanks.

I had the best experience I have ever had with the issue I had. Dr. Theresa Marguerite Foreman was the absolute best I’ve ever dealt with. She was so caring and did everything she could to have me be as comfortable as possible and I had absolutely little to no pain when she had to do the procedure. This was the first time that I’ve had this experience and hope when if I have to have this done again she will be there. The nurse that was on duty working with her was just as amazing as her. Thank you for making it a great experience.