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Reviews, get directions and information for Key Auto Hospital

Key Auto Hospital

About

Key Auto Hospital has been Family owned and operated since 1988. We use the latest diagnostic equipment to guarantee your vehicle is serviced correctly. We

Description

Key Auto Hospital has been Family owned and operated since 1988. We use the latest diagnostic equipment to guarantee your vehicle is serviced correctly. We only use quality replacement parts, and our technicians are ASE-certified and are masters of the automotive repair and maintenance service industry. Our excellent reputation and customer loyalty is the reason we have been in business for 25 years. We are a full-service preventive maintenance and automotive repair service center.



"Key Auto Hospital is the automotive expert in Pensacola, FL 32507. Since, 1987 we've provided the Pensacola area with reliable, affordable automotive maintenance and repair services. We are your local auto repair and performance speed shop. We are also a National Holley Dealership, Holley EFI Certified, and a nitrous refill station. We have a Mustang dyno, and we work on custom exhaust including pipe bending."
Address: 13026 Sorrento Rd., Pensacola 32507
Phone: (850) 492-1221
State: FL
City: Pensacola
Street Number: 13026 Sorrento Rd.
Zip Code: 32507
categories: oil lube & filter service, automotive repair shop


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00


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Reviews
My 09 Mitsubishi Lancer blew a rod two weeks ago. These guys took on the challenge of replacing my engine! The entire process from beginning to end was wonderful. From the caring staff who talked to me on the phone, to the hard working knowledgeable mechanics who worked TOGETHER to get the this job done! I cannot express my gratitude enough! Last Friday I received a call my car was done and it honestly surprised me! Other shops I have been to would keep my car and I had to HUNT THEM DOWN to figure out what they were doing with my car! I highly reccomend these guys!Services: General repairs & maintenance
I had an issue with my tire, and it needed to be replaced. They went the extra mile, and found someone who could help me immediately. It was late in the afternoon, and I needed to get back home. I truly appreciated them going the extra mile. Wonderful service, and very nice people. I would highly recommend their services!Service: Tires
Scott Stricker, is this how you treat your customers when they come to your store at Key Auto Hospital. I hope people see this and know that you are the owner and that you chastise human beings for struggling. Is this how you raise your children to hate other people that are struggling? I hope people stop supporting your family owned business because you obviously don't care about anyone but yourself. You are selfish and heartless person. The owner of this location discriminates against homeless people and people that are struggling. He posts hateful comments on people's social media when people are just trying to ask for help. guy is a terrible human being. I was asking for help on next door app and he took my post and reposted it as a joke making fun of people who are struggling. I hope people make the right choice and not support this Behavior. When I save up the money to replace my clutch on my Toyota Tacoma I will not be coming here or recommending anyone do business here.
These guys are awesome. I took my 02 4Runner to 4 other places and no one else could properly diagnose or fix a terrible warping noise. I just accepted I was going to have to listen to it forever. These guys figured it out immediately and solved the issue. Wont go anywhere else in the future.Service: General repairs & maintenance
I took my classic car in for very much needed "tune-up" and a few other things, after 3 years in storage while I was overseas. When I got it back it ran significantly worse than it did prior to the 2.2k tune-up and it made a rubbing noise. I did take it back a week later and upon getting back there was no appreciable difference to include the rubbing so I just gave up. I just have it back to where it should have been. The main reason I am submitting this is because I just found the old receipt and in my memory it had been $800 less. I do recall balking at the ludicrous estimate and being told it was all apart so was guilted into proceeding. Incidentally, the three stars is more than the reality but this could have just been a one off experience.Services: General repairs & maintenance
Were able to take care of the oil pan of my 2012 Camaro with them four days from the first phone call.
I'm visiting the area from out of state and had a warranty issue. A local Ford dealer said I would have to leave the vehicle with them for 4-5 WEEKS before it could even be diagnosed! Lois and Scott had me picked up at my rental house, diagnosed and fixed the car, and had it back to me the same day. I had to pay out of pocket for what would be a warranty repair, but I'm on the road a very happy I worked with the Auto Hospital.
Scott and his team are awesome!! We found them in search of a second opinion. We found a used minivan money pit and they’ve helped us to get it in safe, operating condition for a reasonable price. They’re honest and straight forward. These guys are great. 10/10 would recommend.Service: Auto maintenance
Work quality and prices don't differ much from everyone else. The low rating is because they volunteered work that wasn't asked for, didn't call to inform us of the situation, and charged us the full price. In retrospect, I should have had them put the old parts back in because they didn't confirm the change of plans with us.Services: General repairs & maintenance
These guys helped me out when I needed it. Was on vacation, starter started going out. They were able to get me in and back running the same day. Cost was fair. I’d recommend these guys if you need something done.
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