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KeyBank

  1. Vernon
  2. Vernon Atm
  3. Vernon Bank

Reviews, get directions and information for KeyBank

KeyBank
"Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day."
Address: 348 Hartford Tpke, Vernon, Connecticut 06066
Phone: (860) 871-0035
State: CT
City: Vernon
Street Number: 348 Hartford Tpke
Zip Code: 06066
categories: investing service, bank


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 12:00

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Reviews
Great staff! James, one of the bankers, helped me with an issue on my account. Very understanding to my situation and helpful to explain my options. I’ve been with Key Bank for many years and have been very happy with them.
The slowest drive up on gods green earth. Don’t even bother unless you have 30 -50 minutes to wait in line. Use online banking to deposit a check instead, sure it might take 4-5 businesses days but that’s quicker than the drive up window.
Came here to leave a positive review since there’s too many people who only come on here to leave negative reviews. I’m actually pretty shocked their rating is so low. This has been my go-to bank for a while now and I always have a great experience with the tellers. Separately, I want to recognize one of their tellers- Olivia Reis. She is absolutely phenomenal in all aspects. Every single time, she has greeted myself and others with a warm welcome. She is so friendly and genuine and really lights up the room. I always get super quick service from her. You guys are truly lucky to have a gem like her!
Forth time receiving poor customer service from banker Paro. Only interested in signing/opening new accounts. Not interested in helping or understanding your needs and makes up policy rules. This is verified because I'm able to complete my requests through the KeyBank customer service afterwards.
Seeing all of the negative reviews for this branch, I had to come and write about my own experience here - I have been to this branch twice now and have had nothing but friendly and helpful service. Once I was simply depositing a check, but the second time I had a situation that needed to be taken care of, and it was handled quickly and professionally, and I was treated with nothing but respect. I'm a new customer and I am very happy with my new bank!
I had an excellent experience applying for a mortgage at this location. Kate personal banker explained all of my options and how Key determines affordability. I also worked with MacKenzie loan originator, who responds very quickly and always follows through. This was the first and only place I inquired for my mortgage and I'm glad I did! I also have an auto loan with Key. I'm surprised by all of these negative reviews. People are more likely to spend their energy writing a review if their experience was poor, rather than positive. It's clear that many don't understand or lack the patience to understand that company policies are out of control of the employees.
Worst bank, system always glitching and not processing correctly. Charging incorrect fees lately. Terrible customer service today at this keybank in vernon the lady working in the middle right office part. She clearly doesnt know how to do her job! Helped me with nothing so I left and called over the phone right away and got better service. Helped me with all my problems. Probably should hire less lazy workers and fix your systems malfunctions trying to steal peoples money.
Don't bother doing any promotional opening of accounts with them because every time you check to see where the promotional money is they come up with a new requirement . I only opened this account to get that extra $100 and to get my friend her 50. I would have opened with Webster bank where I already have an account if i knew I'd keep getting this run around. On top of that, now if I want to cancel the account, they're gonna charge me to cancel. I will be calling nbc troubleshooters if I don't get the money by the end of the month, which is tomorrow.
I see a lot of negative reviews, but I've been with these guys for years and not a problem.
Hate Key Bank! Loyal Customer for thirty years and they won't cash my paycheck. Calling CT ATTORNEY GENERAL to file a complaint
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