KeyBank - Ellington

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"Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day."

Address: 175 West Rd, Ellington, Connecticut 06029

Phone: (860) 875-6233

Website

State: CT

City: Ellington

Street Number: 175 West Rd

Zip Code: 06029

categories: automated teller machine (atm)

Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 12:00

Reviews

Worst bank ever. They will take a check you are depositing and place it in your saving with a hold on it because they don't know you personally.  They also told us each branch can make their own policies and do what they want. Absolutely unprofessional.

Amazing staff they have. They deserve more then 2 stars for their excellent customer service. Really wish the hours were longer on one day past 4 and or maybe some short hours on Saturday.

Just moved the area and needed a new bank, People’s bank wouldn’t let us open an account. I called Ally at the Ellington branch and she helped me open a new account instantly. She was very friendly, and made sure I opened the right account for my needs and let me know about other services they offer that would help me out. She also matched an extra 200 dollars bonus that I found online. So far I love this branch.

The people are nice but I've had zero help in getting my new debit card ordered. It's supposed to take 5-7 business days and it's been months now. They tell me they'll call me and then they don't, and when I call they just tell me to wait another day or so and then they'll call me, and then they don't...and repeat. Which is incredibly frustrating since my debit card has been bent and not working properly for months now...

Mon to Wed they close at 4pm. Thurs and Fri they close at 5pm. Sat closed. No late night closing and no Sat hours. VERY INCONVENIENT FOR CUSTOMERS! No other bank has such restrictive hours of operation. Is it due to summer hours or covid? Who knows who cares? It's not good business practices for customers.

Stood in drive thru right now for almost 5 min. No customer at counter. Lady teller didnt acknowledge me at all. Going to open an account elsewhere today. Very poor customer service.  At least adress and say "ill be right with you". This is 2nd time it has happened. Wasted my gas driving here. Rude and unfriendly

Great service as always!! Courtney D rocks!

Twice I had an appointment with a specific bank person and both times the person I had the appointment with was not there.  Previous issues with this bank include high turnover of personnel, over 1 hour to open an account and when someone was supposed to get back to me..it never happened.  NO CONCERN FOR THE CUSTOMER!

Poor lady in side is working by herself . I was in line about 10 min you can hear two other people in the back ground and she has the counter customers and the drive up customers. Get this person done help

The bankers aren't very nice to work with, and make any kind of request or application a very impersonal experience. Seems they are only worried about their sales goals then actually helping the customers that come in.

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Reviews, get directions and information KeyBank.

Ellington shoe store

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