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KeyBank

  1. Rome
  2. Rome Bank

Reviews, get directions and information for KeyBank

KeyBank
"Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day."
Address: 1725 Black River Blvd N, Rome (New York) 13440
Phone: +13153375200
State: NY
City: Rome
Street Number: 1725 Black River Blvd N
Zip Code: 13440
categories: investing service, bank


Opening Hours

Monday: 09:00 - 16:00
Tuesday: 09:00 - 16:00
Wednesday: 09:00 - 16:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 12:00


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Reviews
Don't understand the bad reviews. Most Google reviewers, are always on the prowl to post the worse of any business. Keybank employees, are very polite and helpful. Customer service is a stressful job. After all, they gotta deal with various characters, on a daily basis. Even with technology, it takes time to handle transactions of multiple customers. Most people are just impatient, whatever business they are in. And it's quite..."Shocking," how people translate words to being...inappropriate. Those customers are quite simply...Snowflakes. I've been a customer for two years. Have had zero issues with Keybank. If ya find a better financial institution...good-for-you.
I miss my regular girl Breana blonde girl with glasses that used to work there she was always very nice to me. There's this one girl that works there I really don't care for and she comes off really rude and I don't know girl's name cause she never has her name tag in view on the counter when I'm in the drive thru all I know is she has brown hair and looks like she's in her 30's it's not the skinny girl upfront with the brown hair and glasses that's been working there a long time she's nice. Maybe I'll ask her name next time since she never puts it up in the window and I'll come back and edit this! I might move to First Source down the road anyways!
Audra is a very offensive staff member. I witnessed her be racist and misogynistic with the very same customer. Extremely disappoint in this bank. Not friendly and not helpful. They seem like they enjoy not being helpful.
Worst possible bank in town to do business with. You’re better off going to a more reputable chain with proper customer service. Will be closing personal and business accounts I hold here, wish I could give them zero stars.
I have always received great service with a friendly and polite approach.
It is a shame what’s happened to this bank in the past 6 months. Corporate should really take a closer look at who they employ.
Hands down worst bank in Rome don't recommend to anyone always have a terrible attitude
You can get the right amount of money that you can to pay Bills and rent.
Translated by Google Ridiculous! Original Ridicilous!
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