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KeyBank

  1. Pickerington
  2. Pickerington Bank

Reviews, get directions and information for KeyBank

KeyBank
"Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day."
Address: 126 Postage Cir, Pickerington 43147
Phone: +16147555430
Email: moc.knabyek@retnecyek_4500ho
State: OH
City: Pickerington
Street Number: 126 Postage Cir
Zip Code: 43147
categories: investing service, bank


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 12:00


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Reviews
I came upon this wonderful key bank location by accident as I had been next door at huntington bank and was told I could not open an account there without an appointment. So i walked to key bank and was immediately greeted by Chris D. He welcomed me warmly and explained everything that was necessary to open a new account. I was there under unpleasant unexpected circumstances and he did everything he could to make my experience as pleasant as possible. This level of customer service is always appreciated, and he needs to know that his kindness made a huge impact on me that day. Thank you.
When I first opened our KeyBank account, it was great! As of late-TERRIBLE! The reps don’t care, you file a complaint and the EO says they will call you back the next day-WHICH IS UNACCEPTABLE when dealing with peoples money. Due to “posting errors” they had to issue me a credit on my account of over $1,000! This bank is just not what they claim to be. Too many issues! Definitely will be closing my account ASAP!
What a wonderful welcoming atmosphere at this bank. I just had it for horrible experience down the road at Chase and Judy I believe was her name was beyond polite helpful friendly empathetic and very understanding with my situation. If I were looking to open a new account somewhere this would be the place in Judy would be my banker!
Our experience with this KeyBank location has been exceptional, with thanks overwhelmingly going to Advisor and Manager Chris Dunkel. He's assisted us with whatever we've needed, often going above and beyond so we're taken care of, and has the best, most helpful attitude. It makes a tremendous difference to have a reliable, knowledgeable person like Chris to go to in case of an issue, rather than having to navigate a call center to reach someone totally unfamiliar with us or our accounts who may or may not be able to resolve the issue. Highly recommend.
Just want to share a big thanks to the team at Key Bank! Our family had a potential fraud issue and the smart staff at Key Bank was able to locate the missing funds and quickly sorted out the issue. Very professional and dedicated team of bankers! Highly recommend! A+
I do not recommend banking with them, I spoke with a representative to verify I would not receive any overdraft fees and the very next day had 3 separate $39 overdraft fee charges w/o making any purchases that the company refused to removed. Even spoke to the same representative who remembered what she had told me the day prior. Closed my account the very next day.
The tellers and branch manager at this branch are always very helpful and seem to really care about your experience with them. I receive wonderful service every time I call or walk in. The branch manager I spoke with today was very helpful and informative. She even requested that I follow up with her to make sure everything was properly dealt with on my account. Thank you! I called another branch earlier in the day and this teller said she couldn’t help me and referred me to the 1800 line...
Me and my sister came into this branch today so i can open a saving account! At first everywas great until they saw the amount I was putting in ! Then they stated asking me all kind of questions ohh how did you get this money where do work where did you work and giving me the side eye ! Long story short they lied and said my check was not clear and i was cleared and have been cleared for day !! They wouldn’t even give me my paper work for the account i opened!! I’ll be contacting my lawyer for the way i have and was treated! I called and key bank was every upset on how i was treat at this branch i would not be banking here and i canceled the account i open seeing that they didn’t even give me information or even allow me to take money out of my own damn account , maybe if i wasn’t a young African American girl with that much Money i wouldn’t have been treated that way ! But I’m a business owner and work for the state and never been treated in this manner I’m my life ! I will make sure this branch don’t get away with this ! I’ll be Contacting my lawyer and also the news ! Racist much !
Just astounding. Several months ago, I overdrew my account by less than $35 and they hit me with $340 in fees. Recently, $12 in overdraws resulted in $195 in fees. When I called to complain, I was told why they were within their rights to charge the fees. What they could not explain is why they would choose to do so. A bank is only as good or bad as their employees. I would be ashamed to work at this institution.
I've used this bank for many years and just now called with a question. The person taking my call was knowledgeable, courteous and quick to respond. Even though I got an answer I didn't like I understood exactly why. The point is sometimes you get an answer that you don't like, but that isn't a reason to rate a business low! On this interaction, I got a live person, no recordings and got my answer quickly with an alternative/solution, I can live with. Hard to find these days!!!
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