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Reviews, get directions and information for Kids First Swim School - Cockeysville, MD

Kids First Swim School - Cockeysville, MD

About

KIDS FIRST® Swim Schools are the world's largest provider of children's swimming instruction, teaching over 150,000 students annually.

Description

We are dedicated to teaching kids to be safe and proficient in the water. We have built America's finest specialty designed training pools. Maintained at 90° with depths ranging from 2 to 5 feet, both our instructors and students find this the perfect environment to learn. Shivering and goosebumps, often a major deterrent to the learning process, are outlawed at the KIDS FIRST Swim Schools!! Expert instructors, a trademarked curriculum and a kid-friendly environment enhance your child's learning experience. KIDS FIRST Swim Schools are the largest privately-owned provider of swimming instruction in the world. We operate 30 locations in the Mid-Atlantic, each year teaching over 150,000 children how to be safe and proficient around the water.

Programs include:

Mommy and Me (Daddy & Me)
Small Group Classes
Private Classes
Semi Private Classes
Adult Lessons
Developmental Swim Team
Homeschool Programs
Adult Fitness (available at certain locations)
Family Swim Nights
Birthday Splash Parties and much more!



"The KIDS FIRST Swim Schools are the world’s largest provider of year round warm water swimming instruction, operating over 30 locations across 7 states, teaching over 150,000 students annually."
Address: 9970 York Rd, Cockeysville, Maryland 21030
Phone: (410) 666-2966
Email: moc.sloohcsmiwstsrifsdik@tcatnoc
Parking: Lot
State: MD
City: Cockeysville
Street Number: 9970 York Rd
Zip Code: 21030
categories: school, swimming instructor


Opening Hours

Monday: 09:00 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 20:00
Saturday: 09:00 - 19:00
Sunday: 09:00 - 19:00

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Reviews
We love Kids first swimming in Cockeysville. Our daughters love this place. The instructors and the manager is very welcoming and accommodating. My older daughter started swimming lessons when she was 4 years old and now she is in their swim team. Our younger one started swimming lessons in 2021 and she is loving it. Her favorite instructor is Mr. Alex. He is very caring and he knows how to make swimming lessons fun for little swimmers. We all love this place and we will continue to go there.
Signed up for a set of 6 semi private lessons with them, a few of those were canceled last minute, once we went in to find out there was no instructor available that day and once they reached out to let us know the pool heater was not functioning properly. So really out of 6 classes we got 4 and I was never able to reschedule the 2 classes my daughter missed. The owner wanted for us to join regular classes for make ups and that’s not what we signed up for. Really hard to get a hold of them on the phone but I should’ve known that from the start since I had the hardest time signing up because they rarely answer the phone. I should have a credit for 2 semi private lessons but they don’t refund and wanted me to sing up for another round of 6 so we could get the discount for the 2 missed classes. A joke!
Do not go here. We had our son signed up for lessons. We go on a Sunday and no instructor showed up. We then tried calling for the next week and a half and no one answered and their voicemail was full. Due to the lack of being able to reach them/no show from the instructor, we wanted a full refund. Finally was able to talk with someone and they said they have a no refund policy that we signed. Thing is we never signed anything. The person said oh well it’s all over the facility. I’d take my kids elsewhere.
This place is rigged. After 6 sessions they kicked my kids out without letting me know because they found someone for private class during the time slot my kids were attending semi private lessons. When I reached out to front desk the lady at front desk responded with rude attitude. They only care about money, they don’t care about kids and their progress and for entire 6 session they never gave report cards or progress report. This place is waste of money and waste of time. Beware before you take your kids there.
Very bad! After 4 session small group, my kid stay the level 2, then we registered a private lesson, we hope the coach can help my kid resolve the difficult on the back float . But after 6 lessons, nothing we got! still stuck on the back float! Still in the level 2. Oh My Goodness! If a teacher can't help kid resolve the difficulty and move to next step, why we need a teacher ? Actually, I watched every time, the coach Ms Kelly was not very earnest, sometimes she chat with the other coach ,sometimes she just near by my kid and let she do by herself. I don't think she is a good coach. So we quilt from this school.
First time in level seven my daughter did great. After a year going to other school I changed her here since it was suppose to be more challenging. Secons time suppose to be level 8 they match her with a level 4 student. Asked why she was wasting time and their answer level 8 is a review of the other levels. Previously she was all the time in 5 feets no help swimming back and forward with our help and then they start in 4 feets holding the kids. No sense no challenge waste of time.
Under new management, apparently, and my daughter loves it. Classes are about 4 to 6 kids and they all have a great time.
Great place for learning to swim and birthday parties.
This school closed with no notice in the beginning of the pandemic. They took our money and we never heard anything ever again. We're due at least a minimal note about what happened and do not deserve to be entirely ghosted.
NOW UNDER NEW OWNERSHIP DO NOT LET THE OLD OWNER DETER YOU FROM SIGNING UP
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