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Reviews, get directions and information for Kramer Ace Hardware

Kramer Ace Hardware

About

Providing helpful service and everything you need to maintain your home at our three neighborhood stores.

Description

580 Hwy 18 E
Clear Lake, IA 50428
(641) 357-7080

440 S. Illinois
Mason City, IA 50401
(641) 424-6101

150 Hwy 18 W
Garner, IA 50438
(641) 923-3003

Address: 580 US Highway 18 E, Clear Lake (Comté de Cerro Gordo) 50428
Phone: (641) 357-7080
Email: moc.erawdrahremark@ofni
Parking: Lot
State: IA
City: Clear Lake
Street Number: 580 US Highway 18 E
Zip Code: 50428
categories: home improvement, garden center, hardware store


Opening Hours

Monday: 07:00 - 20:00
Tuesday: 07:00 - 20:00
Wednesday: 07:00 - 20:00
Thursday: 07:00 - 20:00
Friday: 07:00 - 20:00
Saturday: 07:00 - 18:00
Sunday: 09:00 - 17:00


related searches: ace hardware clear lake iowa, ace hardware tampa, ace hardware garner iowa, ace hardware corporation, ace hardware rentals, ace hardware catalog, ace hardware near me, ace hardware store near me
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Reviews
I've bought a chainsaw, pet food, plants and grill there, in the last year or so. Staff helpful, as well. Worked out great!
I came in for a couple of things. I was greeted at the door and was immediately assisted. I needed a new aerator for my faucet and some grill tanks filled. I was in and out and on my way in < 15 minutes. Good and friendly service.
Went in to get some lp and i believe the dude at the register was evan rolled his eyes like it was a waste of his time to help and then glared at everyone that walked in like he doesnt like his job
Was going to work in the morning, but realized I forgot a hat. Dropped by and asked if they sold baseball caps. They don’t really sell caps but gave me one for free. Saved me from a lot of sun. Very nice people
I stopped at the Clear Lake store on Friday night at 7:55 after my granddaughter’s softball game as I needed to get a couple of bags of softener salt. Upon pulling up, they immediately took the open sign off the window, so I popped my head in the door and said “do you have any softener salt”. Three male were working ok, 1 was working and 2 standing around and the one kid laughed and said “well yeah it’s outside”. I said “OK I didn’t see it”. He said “well there’s some in here if you want to look at it”. He was Not a polite person at all. So I paid for my 2 40 pound bags of softener salt at the register and got ready to walk out the door. No one even moved to help me so I grabbed one of the bags and carried it out to my car and as I was putting it in the car the rude kid carried the second bag out. I told him thank you and left. Needless to say the customer service in that store is absolutely horrible so I will not be stopping at that location ever again.
I should have come here before going to Amazon. They had all the wiring I needed
Just stopped at your store..july 10 and wanted a marine Corp windsock...girl at front counter wouldn't even go look at them...called another girl she didn't know how to get it down so we said just forget it and as we walked out girl at register said she didn't want to get it down...she was too busy playing with her hair
Fantastic place to get odds and ends. I appreciate the staff and their willingness to help Appreciate their small engine repair shop they have there too. Summerizing my Snow Blower and getting the lawn mower ready for the season. Pay extra to have them pick it up and drop it off. Totally worth the money.
During this time, I provide grace to any retailer. However, I walked in & three employees were chatting, sitting down at the front of the store.. what do I care? More power to them, not a customer in sight, outside of myself, maybe they were all finished with daily duties? I had placed an online order & wanted to drop off dry cleaning. I informed one clerk and he promptly went to grab the order & another walked to the back to dry tiny. From the start the clerk, was “like don’t bother me. He completed the ticket & gave me to bag, I explain this was clearly way to small. To which he told me to go search & “ hope I find something” that will fit the comforter. I paused, “well, what if I don’t”? Not looking forward to search a huge trash can full of bags & seriously concerned this is the larger option presented by him from the start, He replied, “ well, not sure, you will have to figure it out”. At which point, I am rather annoyed now. If the place was busy, I completely understand a fiend for yourself situation. Empty??? I dig through the large trash can & finally find a bag, while the ‘gentleman ‘ clerk watches. I finally go, “ your providing a service, your getting paid to be a pickup, maybe a little customer service wouldn’t be to much to ask. To which he explains, “ well it isn’t us, it’s a different company” beyond annoying. Clearly the hardware store is getting paid & I press. “ Simce this isn’t related to ACE, I guess when it’s time to get dry cleaning? Like a game? Ope, get to come in & guess the day? Because clearly there isn’t any customer service & the team views this isn’t related to you as a company? Not your problem right? His reply, no we call you. Mine… oh really? So it is your role to provide service to this service in store them? It isn’t to much to expect? His
Always friendly and prompt service. Great variety of products. Usually have our propane tanks filled here. ***Had to edit review. Just be cautious about bringing your lawnmower to the "west side" for repairs. Was $40 more than quoted never actually given a quote, had to ask 4 days later how much it would cost. Never received a phone call on status. Told multiple times when I called it would be ready or the parts were coming in the next day. Had my mower confused with someone else's so it was sitting there ready for at least a day. No communication unless I called Higher than told it would take to repair
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