Kroger

I always shop at the Kroger here. My experience here is always excellent with the self checkout cashier Lexi. Her customer service and friendliness is always superb! She always has a smile , and she is always eager to help. Her customer service exceeds way more than I can say. Thank you!

Needs a revamp, but the main reason for score is that the toilets were bad. Whole thing looked gross. Toilet needed a deep clean, floor needs replacing or a deep clean, walls, light switches. Most things are broken or rusty toilet paper dispenser was broken, soap dispenser was broken, door didn’t look like it closed properly. Just in general disrepair.

Was checking out at self checkout Saturday afternoon June 3rd and was paying when an employee came up to my basket and without saying a word started scanning items in my basket that I had already scanned. When I asked her what she was doing she acted dumfounded saying "Oh I'm sorry; i didn't know you already scanned these". If your going to charge a customer up for stealing, next time make sure your paying attention and not guessing. I don't need to steal, I make more than your yearly wages in a month.

I just love shopping at Kroger I even worked in the pharmacy from 2005-2020 not at this Kroger another one. The only thing that’s missing is gas station. Because every time you make a purchase you get a survey and it’s no use doing the survey because it gives you points for when you put gas but there’s no place to use the points. There’s a shell on the corner next to McDonald’s where Kroger is in back it was recently closed and they’re tearing it down I keep hoping that they put Kroger gas station there it would be a good place and the customers would Love it.

I need to learn from my experiences.nLast time I bought a yogurt from Kroger it was expired!! Cheese expired!! Now the ricotta cheese expired!! The whole cooked chicken expired!! It still had blood and it smelled awful!! I already have seen early In the morning the employees taking things from the dairy fridge stuff before like months ago.

We just love H-E-B. It is a fabulous grocery store. You will love yourself when you get there.

Digital deal is a joke.i am 70 year old no children and grandchildren. I do not keep a phone in hand all day.Every thing or app or computer..

I think it’s ridiculous when you come to the store get over $200 worth of stuff and your cart is full and they have no one to check you out. I held up the self checkout line with my whole basket of items trying to check myself out. Self checkout should be for people with a few items not for people like me with a whole basket full of stuff. It was at 8:15pm. This happening often here and I think I’m going to start shopping at H‑E‑B because of this issue. They decided to open up a checkout after the line got long from people like me with lots of items.

Check expiration dates!!! This store will keep expired items on shelves. Also, they will keep expired sales stickers on items. Laziness or trying to sell old stock? Lastly, I keep having to teach checkers how to correctly process Kroger Pay. It all adds up to terrible management.

I love that they have a "reduced" section of every section! Definitely makes it worth it just to find some half priced steaks or a $0.99 gallon of milk. However, their online coupons never work for me! They advertise these great deals if you clip the coupon through the app, and I've tried it 3 different times and can never get it to work. 5 stars for their discounted items. 1 star for their special app sale prices.