Kroger

I recently visited the Kroger in Dunbar, WV and I was very impressed. The store was clean and well-organized, with a wide selection of products. The staff were friendly and helpful.. I was able to find everything I needed. The prices were also very reasonable. I would highly recommend Kroger in Dunbar to anyone looking for a great grocery shopping experience. Great store and great staff!

I would like to thank Shawn at u scan. My sugar dropped and he help me scan my stuff.He is a great employee

Pretty standard as far as grocery stores go. Typically well stocked and they always have good sales deals going on. What really makes this Kroger location stand out to me is the employees, in particular Michael! He is so incredibly kind, and goes above and beyond for the customer. My bf and I have had him help us in the self check out line many times, and he always remembers us and just shows the best level of professionalism and customer service!

Employees fully allowing a dog pulling to other customers on a flexi lead is not ok! I do not want a dog up sniffing me with no control from the owner while I am trying to grocery shop. Even when brought to an employees attention there was no action taken to remove the animal from a non pet friendly place and this was clearly not a service dog.

There's always some kind of issue. Fruit spoiling in the store. Prices marked incorrectly. Sales tags incorrect or not updated. Items on the website listed available in store, when you get to the store they're not. The pharmacy got my rx wrong twice and they were rude about it. It doesn't make sense for one store to fail in so many ways.

Had a terrible experience with an older redhead at customer service. I brought in my moldy tomatoes and she told me to go get new ones to exchange them but when I got back to the counter she changed her mind. She said the moldy tomatoes were very large and could only be exchanged for the same size tomatoes. She also said they didn't have the sku sticker so that was another reason but not all the fruits and vegetables have sku stickers on them. I had proof of purchase. They're just regular, organic slicing tomatoes but she said no. I was going to get a manager but she called the Produce manager and that very helpful man told her yes the slicing tomatoes come in different sizes and the store recieved them that large recently even though that size is sold now but they have the smaller size left of the same tomato. They're sold by the pound not by the tomato. The nice produce manager bagged up 2.5 lbs of new tomatoes for me and so she let me exchange for them. There were 2 other employees behind customer service and none of them agreed with the way she was handling the situation but I remained amiable with the difficult rep. I am pretty sure her supervisor wouldn't like to hear how she managed the simple problem but I understand it's hard to find good employees at the moment.

Very clean, as you'd expect any Kroger to be. I always use the self checkout, so I cant report on the staff this trip.

Essential empty at 8am on a Wednesday

Very good grocery store typically well-stocked lines are not too long selection of product is great this location is located in Dunbar within minutes of the interstate or you can zip across the Demar bridge and be in South Charleston in a matter of minutes

Kroger has mostly groceries that I enjoy buying. With the option of self check out I'm usually in-and-out pretty quickly with what I need in tow. Unless there is a lot of traffic most of the time I don't have to wait on anybody. I don't have to stand in line for so much time. For me it's a 5 out of 5.