Kroger

Decent store. Nice employees. The store has a good variety of item that some other store don't carry. I had an issue with the register checking out. I was helped within a few seconds.

Julia from de Deli department is the most rude employee I ever experienced. She is not only rude to customers but also her own coworkers. Julia need ASAP a training in customer service and also in kindness.

I would rather die than to shop here again. The service feels like it doesn't exist at this store. Like if you have a person that disrespects your customers working at the head of the store. You might as well just shut the store down. GOT FREAKING YELL AT FOR SOMETHING SHE CAN SAY NICELY. I REALLY WANT TO PUNCH HER IN THE FACE!

I am only able to tell my experience at the HINESVILLE Kroger. I have lived in hinesville since 89 and have shopped at Kroger since they opened here in hinesville. I have always had a pleasant experience. Today 10/10/2022- I did my normal shopping. I got to the counter and my Sara Lee honey wheat bread was not the price stated in the back, a dollar difference. The lady at the register went to the Hispanic manager and ask was the bread, this price, she checked the only sign that was up that clearly stated Sara Lee honey wheat bread sale price. She checked with Steve that was store manager on duty as I’m standing there. He proceeded to behave in such a rude manner over bread. So I left all my groceries and went to Walmart. Whatever has happened to customer service and people? If I don’t like the job I do I find another but I’m surely not going to treat people any way that I don’t want to be treated. I hope Steve can find him a job that doesn’t require he deal with people.

Don't get gas at the Hinesville Kroger Gas Station. They put a $150 hold on my account for the past 4 days for $63 gas purchase. The $63 cleared my account 2 days ago already.

This is definitely an old store, but I will say for it's age they keep it clean. Overall it feels cramped I know there isn't much they can do about that the layout is quite confusing until you shop there a few times; the flow just seems really off. Also, the store seems to be run on a skeleton crew, especially the front end. I have only ever seen two registers open at once plus the self checkout that is always backed up. I love Kroger and I keep going, but hopefully one day, Hinesville gets a new one.

I've been going here for quite some time and the service, store appearance and employee attitude has gone way down. The store is cramped and dirty. The bathrooms are disgusting. They remodeled but still are a mess. No one wants to clean. No manager makes them. The parking lot is filthy, entrance is filthy. Most employees are young and not well trained. I had cashier this past Monday night that was on his cell phone when I approached the counter. Are you serious? I think his name was Artdarius..or close to that. He didn't say anything, just beeped my stuff, told me the total and said "here" when get handed my receipt. No thank you, no drop dead nothing. He left my bags right on the belt where I had to reach way over and get them. You can't hand someone their bags? He needs to be unemployed as well as manager for letting these folks be on cell phones during work. I will not go back to this store. I have money to spend but will take it to the Neighborhood Walmart by DQ. Much nicer staff, cleaner, better stocked especially the produce. This Kroger needs to be bulldozed and made into a Publix....

WHY in the world do y'all have a pick up service if there isn't a designated area to park!?!? I just had to lug kids inside to grab a grocery order that should have been delivered to my vehicle but couldn't be delivered to my vehicle because there was no parking available for the pickup orders. That defeats the purpose of having grocery pickup

I love Kroger meat prices and their seafood. Keep up the wounderful job you're doing at our neighborhood Kroger in Hinesville I love the low low low. Prices

The most rundown Kroger I've ever seen. Customers have to fetch their own carts from the parking lot. Won't be shopping here again.