Reviews
Lighting needs to improve.... better brighter bulbs. The music should be a lot more hyped and upbeat since it's predominately a younger crowd.... someone needs to re-rack the dumbbells and the gym is 2 Olympic bars short....also the cable machines need to have interchangeable handles instead of fixed clips..... there's no versatility! Padding on various machines needs to be replaced....
The restrooms are never stocked or clean, I've gone early when they open and there's always paper on the floor, toilet seats are dirty and there's never any toilet seat liners or soap. They should have the restrooms cleaned and ready for the next day. They should have staff constantly cleaning and stocking them. Weights are always left on the floor scattered. They need to replace and fix/service many machines and things in the women's restroom. Edit: Recently the women's restrooms are cleaner and stocked.
Seems pretty big and spacious, being 2 stories and all, but apparently the free weight area is crowded from open til close. There's no beating the crowd, you'll have to spar and beat your chest for a barbell. Aside from that major inconvenience, the second floor is nice and open with cardio machinery and handball/racquet ball courts.
Floors always a mess with cleaning wipes dirt bags not picking up after themselves... The parking lot lights here are a joke very useless wacth your back walking back to your car here ..."UPDATE 9.22.23. PARKING LOT SUCKS BECAUSE OF RESTAURANT. NO PARKING
Been way too busy in the mornings. Sometimes I can’t even find a machine to workout on. A few of the tvs are not working and haven’t been working for a while. They should them. Also not all the treadmills are working. Sometimes people are waiting in line for the treadmills. Also staff are not what the used to be. I remember knowing and talking to the trainers years ago. They would know you and encourage you. Not anymore. The cleaning crew does a very good job of keeping the place clean.
Had the worst time with Edward. He signed Me up, but what was discussed and what was ACTUALLY signed was different. Had to fight to get things straightened out.. Signed up for training 2 times a week. Got 6 for 1month. Was suppose to only do training for 2 months since the kids were on vacation. They tried to tell me I couldn't stop after 2 months.. I thought I was the only one that had these problems, but while speaking with others that attend the gym, they all got screwed like this! Just tell us straight forward!!! We are just not #'s. But clients...
People come here to talk more than workout. It does not take 30 minutes to use one equipment. Had to go to another gym to finish my workout. If you like to talk come here if you like to workout avoid this place
Before pandemic I was very happy being a member. But I did back 1 year ago very dissapoint about their service and customer service, very bad experience with the managment; also now 5 treadmill aren't working and they were plugged, also they took off the sanitizers they are very important for hygiene, still with the COVID 19 and the monkeypox health problems. It makes me feel unsafe. I am currently paying 5 memebership. thats why i feel unhappy , thinking very seriously about cancel my memebership.
The ADA accommodations are terrible here. The wheelchair accessible shower has water spouting out from a hole midwall and the shower head. Although there is a handheld shower head, it's unusable and just sits on the floor. The locker room has broken or unusable locker doors as well. However, the staff is always kind and courteous. They always provide greetings and farewells when arriving or leaving and are eager to help when they can.
I was just out of place there because I was new and not familiar with that gym location. I got a tour and had a training appointment with Fabiola. She was terrific
