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La ilusion Bakery

  1. Memphis
  2. Memphis Bakery

Reviews, get directions and information for La ilusion Bakery

La ilusion Bakery

About

Panaderia Mexicana con extenso surtido de pan dulce, bolillo y teleras. Nuestra especialidad es el pastel de tres leches.

Description

Contamos con 3 localidades para servirles
American Way (901)369-0212
Horn Lake (662)536-0046
Macon Rd (901)761-0160
usamos ingredientes frescos y de la mas alta calidad.

Address: 4273 American Way #8, Memphis 38118
Phone: (901) 369-0212
State: TN
City: Memphis
Street Number: 4273 American Way #8
Zip Code: 38118
categories: cupcake shop, specialty grocery store, bakery


Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 08:00 - 21:00
Sunday: 08:00 - 21:00


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Reviews
We loved it…Pineapple or other fruits Tres leches cake are the best! They have other bakery sweet as well..
So I ordered a tres leches chocolate cake and they gave me a vanilla instead. I called to ask about it no answer just voicemail. I had to go up there and I live 25 minutes away. And I spent over 130$ in this bakery in past 2 days. And the owners blamed this on an employee error. While been there one of the employees taking orders and picking out the bread was touching the bread. This been the case I'll not be going back.
Pineapple or other fruits Tres leches cake are the best! They have other bakery sweet as well
bread was drying and disgusting and didn’t have a good variety don’t come here!
Fresh pan. Will definitely drive from Arkansas to la illusion for more soon!!
I ordered a cake for my anniversary given that my wedding cake was from this place. I absolutely loved my wedding cake, it was a tres leches cake and was so delicious. I wanted to celebrate my anniversary with the same type of cake from how much me and my husband loved it. This tres leches cake was unbelievably the driest cake I have ever had. If you’ve ever had a tres leches cake I’m sure you know how moist and soaked in milk it’s supposed to be. I actually couldn’t believe how dry and tasteless this cake was. We were so disappointed. I called the next day to ask for a refund because we could not eat this cake and I get told that ‘it isn’t on the bakery if the cake isn’t good.’ How is that a professional response? It is YOUR job as bakers to make sure your product is good and your customers are satisfied with it. On top of the taste being completely off, the shape of the cake was incorrect, as was the writing on the cake. The woman also told me it’s my fault for not giving the cake back when I saw the shape was wrong. I told the woman who handed me the cake the shape was supposed to be circular and she shrugged and just said “sorry.” I was told other things among the conversation but the main point was that it was not their fault or responsibility how it turned out. She told me I should have brought it back right away, but it was already after they closed. So I call the next morning and they can’t take it back and won’t refund me. She blamed everything on me and then hung up the phone in my face. This is legitimately my first time reviewing anything, that’s how upsetting this whole thing is. Anyone ordering in the future: just be careful, because they do not care how you feel about your product.
The taste of the products of this bakery is great. A bit hard to see the shop from the main road, need a lil bit more of organizing of the self and cleanliness as well. Rest is good.
Staff was very rude. One male employee about cash out my food handling it with the same gloves he had just touched money with and became irritated when I asked him to wash his hands or change his gloves. They will no longer receive my business.
I hate to say it but I was disappointed in this place. I ordered a Tres leches cake for my wife’s birthday. First I noticed they spelled her name wrong which wasn’t a big deal. We actually had a laugh about knowing we had the language barrier. Unfortunately when we went to eat it the cake It tasted like someone poured water all over it. Gross!!
the cake was so cute & tasted good
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