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Reviews, get directions and information for La Jolla Village Smiles Dentistry and Implants

La Jolla Village Smiles Dentistry and Implants

Description

As a dentist in La Jolla, we offer modern dentistry at an affordable price. We are proud to be your complete La Jolla dental provider by offering you great specialty services and state-of-the-art equipment, including same day dental Crowns, Zoom Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts and Digital X-Rays, and more.



"As a Smile Generation Trusted office, we welcome you to La Jolla Village Smiles Dentistry and Implants! With state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete La Jolla dental provider with services including Teledentistry, Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and more."
Address: 8657 Villa La Jolla Dr, Ste 211, La Jolla 92037
Phone: (858) 272-2260
Email: moc.yrtsitnedselimsegallivallojal@elims
State: CA
City: La Jolla
Street Number: 8657 Villa La Jolla Dr, Ste 211
Zip Code: 92037
categories: dentist & dental office


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 09:00 - 18:00
Thursday: 08:00 - 17:00
Friday: 07:30 - 16:30
Saturday: 08:00 - 15:00

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Reviews
Many years of dentistry patience experiences of mine in SF, Seattle, San Diego … Wow! What a great team as well as well knowledgeable, passionate and caring Dr. Le, DMD. I was impressed that one of my old fell off crowns got replaced very smoothly done yet painless. She recommended not to use any tooth numbing medications at home or the second procedure to assemble the real crown because we all know painkiller medications are addictive. Her hands are very gentle yet smooth which makes it very a tender procedure. Thank you all again for your well done job! Ps. Costs of the cosmetic parts were very in responsible prices comparing to otter dentists.
Fabulous experience. Great new patient experience. Dr Hedo answered my many questions and went though my X-rays with me. The whole staff made me feel so comfortable throughout my visit. I was even given a blanket because my legs were cold! My hygienest Marta told me how to brush my teeth correctly so that they can last me a lifetime! After my visit with the dentist I never more felt motivated to keep up my good dental hygiene. I will definitely me returing!!! In addition I was also able to get my crown same day. They also played great music in the office which is nice.
I recently had a wonderful experience at La Julia Valley Smiles Dentist. From the moment I walked in, I was greeted by friendly and welcoming staff who made me feel comfortable. The clinic's modern and clean atmosphere helped ease any dental anxiety I had. Dr. Hedo and the dental hygienist were incredibly knowledgeable and skilled. They took the time to explain each step of the process, ensuring I understood the treatment options. Throughout the appointment, their attention to detail and gentle approach made me feel at ease. La Julia Valley Smiles Dentist is equipped with state-of-the-art technology, reflecting their commitment to providing top-notch dental care. The clinic maintains strict sterilization protocols, ensuring patient safety. What impressed me the most was the exceptional customer service. The staff went above and beyond to address my concerns and answer my questions. Their genuine commitment to patient-centered care was evident throughout the entire visit. I am extremely satisfied with the results of my dental treatment at La Julia Valley Smiles Dentist. They not only met but exceeded my expectations. I highly recommend this dental practice to anyone seeking outstanding dental care in a warm and welcoming environment.
Went in with tooth pain which led to an extraction. They gave me ZERO post op instructions, took off a crown on the other side of my mouth during the same visit, charged me for a new crown for that tooth, chipped the tooth next to the tooth they extracted, and sent my pain pills to a place that was closed on weekends. Once the numbness wore off, I started shaking uncontrollably and I felt like half my jaw was hanging off. Easily the worst pain I've ever felt my entire life. Luckily my sister is a nurse and told me how to stack over the counter painkillers so I wouldn't go into shock. I called them for 5 days straight about post op instructions before I got an email from Dr. Hedeel Hedo - nothing more than a work note saying I shouldn't lift anything heavy for two weeks. No post op anything. So the Assistant Ops Mgr, Carline Simon, apologized and sent PRE-OP instructions which I never got because the extraction wasn't planned. When I pointed this out, obviously angry, she finally sent post op instructions a full 6 days after the extraction, when most of the information was completely useless. I told her I wanted to speak to the manager directly and that never happened and I never went back to that place ever again, not even for the crown they took on the other side of my mouth and charged me for. During my check up, Dr. Hedeel Hedo told me that "infection is a part of healing" when I directly asked her if it had gotten infected since no one had given me any post op instructions. The whole place should be shut down for malpractice, and it should be forced to drop any outstanding charges to patients who were so poorly taken care of. Easily could sue and have some people lose their licenses. DO NOT COME HERE, EVEN FOR AN EMERGENCY.
Went in for regular cleaning. Since new ownership took over dentists feel more like used car salesmen and are constantly trying to upsell you and get you to do expensive procedures you may not need. I didn’t get the cleaning bc they examined me and determined I needed multiple crowns. Also cleaning recommended with lasers. Out of pocket cost >3K despite the fact I have excellent dental insurance. Rushed in a finance person to go over payment for unnecessary procedures. Pushed in office crowns +$950 instead of ones made in a lab and tried to convince me I would need a root canal +$500. Second time i have gone in for a cleaning but left without getting one after spending an hour with their finance people to discuss ridiculous costs of unnecessary procedures. Their costs are significantly more than other offices. Terrible experience. Will not be back.
I started going here for routine checkup and cleaning since the beginning of this year. Considering the expertise and recommendation,I opt in for several dental treatments even though it was going to cost me 1000s of dollars out of my pocket and I have pretty decent insurance. However, I am starting to see a pattern where they are finding new issues and upselling treatment to the point I am maxed out on my insurance. My insurance provides 3 routine cleaning at no cost and this place told me my cleaning was not preventive the dental hygienist couldn’t even tell me the difference and I had to pay after I was told few months back that the next 2 cleanings would be routine at no cost. My insurance only maxed out because they chipped my tooth after deep cleaning and didn’t even bother to cover the cost. Just blamed in the “cavities” that was not found on x-ray only few weeks back. Only giving 2 stars because the dental hygienist was kind and the dental service itself wasn’t too bad. However, there is no upfront communication about cost or coverage and it’s outrageous.
Scheduled my daughter a first time appointment for a checkup and cleaning. Showed up at 11 for an 11:15, wasn't taken back until 11:25. Waited 15 minutes to get x rays of teeth. Went back to dental chair, waited for 10 minutes until the doctor apparently wanted more x rays. Went back to xray room, where they attempted but did not take the x rays they wanted to. Back to the dental chair, realizing we had been here for 75 minutes we left. We will not be going back, worst experience at the dentist I have ever had, and now my daughter won't agree to see any dentist, anywhere. Thanks, smiles, for making us frown. If I could, I'd give you 1 star out of a thousand.
I have to say the quality of my dentist visits are always perfect. From the moment you walk in, you are promptly assisted and things can go quicker if you do the e-check in process. The staff is genuine and friendly, and I feel as if I am seeing family when I go back for work or routine cleanings. Since deciding to come here for treatments I can say that everyone working makes sure that every step of each visit is comfortable. I have had no complaints or concerns and my partner and I will be lifelong customers! Bonus points for being able to download an app, view upcoming appointments, add things to your calendar, and look at after visit reports from my dentist.
I recently had the pleasure of visiting Dr. Lee at her dental office, and I must say, I am truly impressed with the level of care and professionalism that she brings to her practice. As someone who has had their fair share of dental appointments, it's not often that I leave the dentist's chair with such a positive feeling. However, Dr. Lee managed to do just that.
I don't usually leave reviews, but I've had such an awful experience dealing with this office that I feel that it's warranted. The front office is unresponsive, any question you ask they say they will call you back with someone who can help and they never do. They'll tell you inaccurate information about what services are covered by insurance and then send you an exorbitant bill. Then, when you fight with insurance, get the service covered, send the EOB to the office, they won't actually process it and instead send you to collections. It has taken me almost 5 months to deal with a claim because this office is unprofessional and unresponsive.
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