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Reviews, get directions and information for Labels Luxury Consignment

Labels Luxury Consignment

About

Visit this award-winning boutique where thousands of designer handbags, shoes and luxury clothing items fly out at a fraction of retail. Chanel, Louis Vuitton, Gucci, Manolo Blahnik, and Prada are always in stock.

Description

Visit our 2nd location @
2629 Ashby Ave
Berkeley, CA 94705

Address: 1367 N Main St, Walnut Creek 94596
Phone: (925) 952-4566
Parking: Lot, Street
State: CA
City: Walnut Creek
Street Number: 1367 N Main St
Zip Code: 94596
categories: women's clothing store


Opening Hours

Monday: 11:00 - 19:00
Tuesday: 11:00 - 19:00
Wednesday: 11:00 - 19:00
Thursday: 11:00 - 19:00
Friday: 11:00 - 19:00
Saturday: 11:00 - 19:00
Sunday: 12:00 - 19:00


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Reviews
They have some really nice pieces in here. The staff was really nice, they definitely are super helpful and made me feel like a A plus customer. Looking for nice luxury pieces look no further, you for sure can find brand new pieces for better prices. But this place you can find rare items. I recommend this place for sure.
Honestly some really well made unqiue used clothes and purses here. Spent the most I ever have an item of clothing but it's still my favorite and one I get so many compliments on. This is designed so even thrifted it is still in no way cheap, but still some great deals. My only issue is that maybe because I look young the staff seemed to be keeping an eye on me and checking up on any item I tried on while trying to make it seem friendly, when it felt full suspicious of me. Even though I ended up buying a 150 dollar coat... I'd still recommend this spot for those who like designer clothes.
Dropped off a set of Louis Vuitton suitcases and have received 0 communication from staff. Have called multiple times and left messages. When I dropped them off the lady working said they'd be "authenticated" then I'd get a call with an offer. It has been over a month. With me calling at least once a week they have not given me any information other than "we cannot locate your profile, but that's probably because the items have not been inputted into the system"
This is one of my favorite shops in Walnut Creek, but as it’s consignment it is definitely hit or miss. I pop in whenever I’m passing by, and have found some phenomenal deals. They have a great selection of women’s clothes and a decent one for men as well.
If you shop and you are in Walnut Creek and you don’t know this place get thee there as fast as you can! a beautiful store- brimming with hand selected… Curated even… goodies at hefty discount prices on exquisite consignment clothing and bags and jewelry and shoes. Check out their Native American turquoise and silver!! High end couture at a phenomenal price! Treat yourself to a browse through the ball gowns just to see what people have actually worn to fancy galas and events. With the money you save here, you can get a ticket to Paris and instead of shopping because you’re already on it, you can see the art & museums and the rebuild of Notre Dame. This isn’t a review of perez but if it were I wouldn’t write one without telling you to go to the Rodin house & the glorious sculpture garden there!
The wife has shopped here several times. Recently there were shoes she wanted, but she didn't buy then. After she left, I called up talked with what sounded like a younger female that was on the other side of the store, told me they had the shoes. I inquired as to buy them and have my wife come back, as I am on the east coast and she is on the west coast. The girl understood, told me they just switched credit card machines and they couldn't get the transaction to go through. She told me she was calling the owner and would call me back. She called me back told me to buy them online, gave me the product code and once that was done she could come pick them up. I immediately purchased them online and called back and got Bee. Bee was less than helpful, told me the information was inaccurate, these are seasonal workers and they have to ship them to the address due to a technicality. I explained to her several times these were a surprise and the story behind it. Bee refused to budge, again stating to go online and cancel the transaction and then she could pick them up. Again, completely defies the reason behind why I wanted to SURPRISE her. No matter how much I talked to her, this technicality got in the way and apparently the girls/seasonal workers were misunderstood by what the owner told them directly. This conversation went on and on and on, with Bee being completely uninformed on how to "modify" once paid. I do not know what the deal is, but the inconsistent information is beyond from the employees or as Bee said, their "seasonal employees." If I could figure out how to cancel this order, based off of different information, just to get a sale, I would cancel this order.
If you’re a larger person or LGBT+ prepare to be ignored. I walked around for 20minutes and was not once greeted or asked for help in anyway. Nice things to look at and I wish I could have gotten some help or asked if I wanted to look at anything, while I watched people who came in after me get great service or at least greeted. Better off shopping at the RealReal or somewhere else
Very disorganized, poor communication. would not recommend doing business with them. Buying things would probably be fine but definitely don’t consign here :
This is almost like thrift shopping with Robin Leach. The clothing and shoes and jewelry, accessories... GORGEOUS! and—a word you'd *never* hear on Lifestyle of the Rich and Famous—cheap!!! Seriously...a full length, thick luxurious cashmere coat for less than $400? At least 2 for less than 1/2 that? All the high end name brands. It's amazing there's anything left on the racks at all. But they're always full to bursting with new stuff. The store is beautiful. The staff are great!! They are friendly, helpful and interested in what you may be looking for—or may not know you're looking for. Labels makes your COVID shopping experience a relaxing escape from the unreal world. There's lots of parking behind the store.
There is no ceiling in the fitting rooms and you can perfectly see the security cameras from the fitting rooms when you are trying on clothes. I am very concerned about whether there is really any privacy when someone gets naked to try on.
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