If you have any kind of serious illness, I recommend you seek another provider. My dentist retired and I waited weeks to get an initial appointment with this clinic. Unfortunately, my use of a supplement had created several small cavities. I met with Dr. Carrie Laird and she was somewhat trepidatious about working with me, given my health history, but when I assured her it had never affected my dental care she agreed to take me on as a patient. Imagine my surprise when the following week I received a phone call - not from Dr. Laird - but from one of her assistants I had never met telling me that they’d held an office meeting and voted not to take me on as a patient. It would be one thing if Dr. Laird had called to tell me she wasn’t comfortable - that would have been the professional, and kind, thing to do. To add insult to injury, they kept saying they were doing it for my benefit so I could go to a holistic provider. This left me with a rare illness, no dentist, work that needed to be performed, and no referral from a practice that decided that I was a liability. As a person with a disability, this was one of the most humiliating experiences I have ever had to endure at the hands of someone who was supposed to help me. I am not a person who lacks confidence but being treated like an Untouchable was a kick in the gut. In the interest of full disclosure this actually happened to me a couple of years ago and I am finally at the point where I can write about it objectively. Also, I asked them to send the X-rays they took to Aesthetic Dentistry of Lake Oswego who are absolutely wonderful and they were all but unusable in the format they chose to use, over my objections. Just, as a family member says, a piece of work!
I wish there was an option to give more than five stars! Dr. Carrie Laird and her staff are incredible. This was my first positive dentist experience of my life, and I couldn't recommend this office more highly. I was there for my first cleaning in a couple years due to moving around the country a lot, so it was a longer appointment. Maggie my hygienist and Dr. Laird, walked me through everything to let me know what we were going to be doing next and what it would feel like. I've never had a staff be so thorough with letting the patient know what was going on; they usually just start poking around in there, while attempting to get you to talk about your weekend. Classic. Dr. Laird was bright, charming, kind and very intelligent. She presented me with options, and wasn't pushy to get you to do whatever she felt was the best option. She left it up to you, as the patient. Her staff is warm and welcoming, and you feel right at home the moment you walk through the door. Look no further. This is the dental office for you.
Friendly, competent, caring staff and care givers. Dr. Laird is thoughtful and knowledgeable, explains all options when some work may be needed. Erin is an excellent hygienist. Everyone in the office makes the patient feel comfortable and confident. A good place to go if you are looking for a great team of staff and providers who have the skills and knowledge needed.
Dr Carrie Laird’s office is always pleasant and efficient. Just in for routine exam and cleaning. Sarah did a great painless cleaning and always love how smooth my teeth feel again. Luckily no addition work was needed so I’ll be back in 6 months.
I called in the morning to see if they had a cancellation the same day to see if I could get a cleaning. The receptionist was very welcoming and fit me right in. Sheryl cleaned my teeth and was wonderful! She made me want to visit the dentist every week! Usually I see the amazing Dr. Laird, but on this day, Dr, Spink saw me. She was warm and gracious. This is a wonderful practice. My Mom and I both cannot speak highly enough of our experiences here.
I've been Dr. Laird's patient for quite a few years. She's not only a true professional, but she's also warm and friendly. The technicians are kind and proficient, and the equipment is state of the art. You can't go wrong by choosing Lake Oswego Family Dentistry as your dental provider!
Dr. Lisa Strauch is awesome! Everyone in the office is super friendly as well as super skilled - figuring out insurance, teeth cleaning, root canals all runs smooth and painlessly. Never thought I'd actually look forward to a dentist visit!
I’ve gotten two cleanings and one filling there and they’re 10/10. I’m very scared and get very anxious when going to the dentist. But I’m so happy I’ve found a dentistry where all the staff is so friendly, kind and empathetic to my nervousness. Thank you so much.
I have finally found a dentist that allows me to look forward to my dental appointments! After a series of unpleasant, and even damaging, dental experiences in Oregon I was lucky enough to be referred to Lake Oswego Family Dentistry. Here you will find highly trained, thorough and up-to-date professionals who understand and anticipate every facet of each patient's needs. I was beginning to despair of finding a dentist with whom I could have a interactive relationship and whom I could trust. I love going to see Dr. Laird and her staff. I trust them to handle all my needs: cleaning, prevention, care and insurance. Everyone is delightful and kind. They understand my fears and work with me to make everything easy. There are no gimmicks and no fluff-- just caring, competence and communication! I joke with them each time I go that they need to add primary care, gynecology and dermatology and my life would complete. I love this place!
I am so lucky to find Dr. Carrie Laird and to have her as my dentist for the last 10 years. My husband and kids they go to her also. Dr. Laird worked recently on whitening my teeth using the ZOOM system, I LOVE THE RESULTt!!! Also performed couple crowns on the most visible teeth in my mouth, the front upper two and now they looks AMAZING!!!!!! Thank you Dr. Laird!
