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Lane Bryant

  1. Bessemer
  2. Bessemer Clothing Store

Reviews, get directions and information for Lane Bryant

Lane Bryant
"It’s always a party here at Lane Bryant. Your local plus size clothing store in Hoover, AL has the latest have-to-have trends + some incredible deals to shop them with so we recommend popping in as soon as possible. Because who wants to miss a party like this?• Plus size jeans• Sexy and supportive plus size bras and panties• Comfy plus size sweaters• Flattering and stylish tops• Chic plus size dressesNew arrivals are hitting all the time — ready to make every moment…a moment. And our plus size clothing store has FREE personal styling and expert fittings to help you find what you’re looking for and then some.See something you love online? Make it yours with FREE SHIPPING to your local Lane Bryant store in Hoover."
Address: 4500 Katies Way, Ste 115, Bessemer 35022
Phone: (205) 424-3147
State: AL
City: Bessemer
Street Number: 4500 Katies Way, Ste 115
Zip Code: 35022-7823
categories: shopping mall, women's clothing store


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Reviews
The very first time I came, Mrs Kendra did everything in her power to make sure that I felt welcome! She is sweet, funny and informative! She made sure I felt comfortable in the pieces she helped choose and didn't mind helping my significant other shop as well lol. During that visit we had the pleasure of meeting Mrs Jessica as well and we had an absolute ball. Fast forward to my second visit yesterday at first I was sad that Mrs Kendra wasn't there however when I saw Mrs Jessica was, I was so excited and rightfully so. She made sure me and my honey had a ball as always. She always points me to the best sales and her and my significant other have fun teaming up and pick the cutest things! I have never felt so confident, safe, and heard in a plus-size store as much as I have here. The other stores I've been to really didn't care about the quality of service or products that they sold but these employees do! So much so that I can't wait to come back every time I'm in town! I highly recommend this place and if you decide to visit please ask for Mrs Kendra or Mrs Jessica they will get you right every single time!
The girl that helped me with what I was looking for was great she made sure I was happy with everything. The only bad thing was that their AC was not working and they only had three small fans going.
The young lady that assisted me was very helpful. She looked up items and ordered items that were not in store. But the demeanor in the store was very quiet. I tried to joke and engage with staff to no avail. But service was excellent.
Do not do business with this company! Their antiquated point of sale system does not allow them to look up purchases made on their store credit cards for returns. If you lose you receipt, you can look forward to an offered refund of $.70 for a pair of $75 pants you bought three days prior. Supposedly, their credit card system also doesn't record the item number of what you buy, making it impossible to determine if fraudulent charges have occurred. Online and telephone customer service agents don't listen to your questions and act like it pains them to answer a simple question. I will pay my last bill although the items have never been worn and will be donated, and then close my account. I'm done with their poor customer service.
Olivia Was Absolutely Phenomenal. She Helped Me Find Everything That I Needed. She Went Above And Beyond To Help Me. I Will Be Going Back, Thank You So Much Olivia!!!
3/18/2019 I went into the store with the intention of buying two pair of pants. I left with four. The ladies were so nice and helpful. They were very helpful. I was very tired and I tried my best not to accept their help but they were persistent. I can't remember their names but their help and kindness was so appreciated. Thank you ladies!
I went here to get a few items to spruce up my wardrobe for the fall and I am absolutely delighted. The staff are so friendly and work extra hard to help me get great items at a great price. I really felt like they enjoy what they do and don’t mind going the extra mile to give great service.
One of my favorite retailers, but this location has such piss poor customer service. Yuck attitude from the phone call to find out their location in the mall, to the delayed greeting, the belligerent "re-greeting" while I was on the phone in the store I guess I was milling about too long, to being ignored while I was in line to get my in-store delivery. Shipping to my home might be worth the extra money.
The clothes are amazing but the customer service sucks. No one helped us nor checked up on us to see if we needed anything or help finding anything.
Usually I get great customer service at this location. That was not the case today. No one spoke to me or assisted me at all. Do better.
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