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Le Creuset

  1. Rosemont
  2. Rosemont Furniture Store

Reviews, get directions and information for Le Creuset

Le Creuset

About

For nearly a century, Le Creuset has focused on producing the world's finest premium cookware for all those who are passionate about food.

Description

For nearly a century, Le Creuset has focused on inspiring and empowering people everywhere to make joy through cooking. From the original enameled cast iron cookware to stoneware, stainless, silicone and more, Le Creuset has grown to offer products across a range of materials and categories that guarantees the right tool for the right job.



"For nearly a century, Le Creuset has focused on inspiring and empowering people everywhere to make joy through cooking. From the original enameled cast iron cookware to stoneware, stainless, silicone and more, Le Creuset has grown to offer products across a range of materials and categories that guarantees the right tool for the right job."
Address: 5220 Fashion Outlets Way #2173, Rosemont (Illinois) 60018
Phone: (847) 678-3527
State: IL
City: Rosemont
Street Number: 5220 Fashion Outlets Way #2173
Zip Code: 60018
categories: kitchen/cooking, shopping & retail


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 10:00 - 19:00


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Reviews
This place was great, I got some high quality pieces at great prices. The sales associates were so helpful and friendly! They clearly love and use the products - just tell them what you usually cook or what you are trying to replace, and they'll recommend the perfect items. Le Creuset cookware is actually more versatile than I expected, so you may not need as many pieces as you think. Just FYI if you are looking for a specific color you may want to call first.
I popped in to Le Creuset just to browse and met the most helpful associate: John. He walked me through some of the excellent sales but there was no pressure! and I ended up getting a few things I actually needed at an incredible price. We chatted about cooking and he seemed to really know his stuff so I asked about knives. It had nothing to do with Le Creuset products and I already made my purchase but John walked me through the basics of the best knives and wrote some notes down for me as well as a specialty knife store in the mall. I love Le creuset products and the service I receive. This is another example of an employee going the extra mile and one of the reasons I’m loyal to the brand. Thanks again, John!
I collect Le Creuset and have been buying for years. I make a point out of not purchasing cast iron from an outlet store, but I do visit this outlet once every year to see what they have. I have bought accessories on occasion from this store. The only thing that sticks out in my mind is that the staff is on top of you the second you walk in the door and try to talk at you the entire time. Seriously, leave people alone and let them approach you if they have a question. It is very annoying to have a sales associate trying to constantly engage in a conversation the entire time. Plus, they seem to act like every customer knows nothing about the Le Creuset brand. Positives are that the store is clean and just steps away from the parking garage. I get that the staff members want to be helpful, but please take a hint and mind your own business. I don't need them to follow me around and hold my hand when all I really want to do is take a quick glance at what's on the shelves. Most of the time I don't end up buying anything from here because I already own what they are carrying.
Horrible experience with sale associate Muriel US128010. She was condescending and arrogant. Came in to exchange a defective product for another color but ended up returning it because of her behavior. i felt disrespected and discriminated by her. She is doing a big disservice for the store and the brand. I will not recommend this store. I will shop on-line or other retailers like Bed Bath and Beyond. Or i will just buy an alternative brand like Staub.
Pity on these companies with excellent products but terrible employees. I was excited to purchase a set of Le Crusets last week but after how rude and unprofessional Muriel was, I decided to look into other products instead. Le crusets are not cheap, which is why I was taking my time making sure that my investment in this product will be worth my while. Muriel did not appreciate that. I felt hurried, and was questioned if I actually had the intention of buying instead of just browsing through. I didnt think asking for available colors was that of a big deal, or if they offer set discount. I spent about 15-20 mins in that store and it was a big waste of my time.
My partner and I walked into this Le Creuset store with some items to be returned, as soon as the associates saw us the look on their face told me I wouldn't be exchanging these items today. The associate got her manager, Muriel to help us once we told her that we would like to exchange some items. The manager addressed us by stating that we have to contact customer service to initiate an exchange and that they don't even sell the items we were wanting to exchange after not even looking at any of our items which were completely sealed inside cardboard boxes. She didn't give my partner even a moment to explain that we did contact customer service and we did have a ticket number and that they instructed us to go to the outlet store to exchange. She just kept repeating that they didn't sell the items without looking at them, that we need an invoice and need to contact customer service. After this experience neither of us are returning to this store, that is for certain.
I started my Le Creuset collection this year and I have purchased everything from this store. I had to take a moment to let you know that I can't say enough about the staff there. Not only are they super friendly and welcoming but they really know the product. Everyone there can answer any question I have, from examples of how to best use each piece I purchase to really great cooking tips. In fact I just had a fantastic conversation today with Muriel about my grill pan. Because they are all so great I make sure to stop in at least once a week. Thank you to Muriel, Carmella, Alise,John, Briana and Deb for helping grow my collection!! I won't shop for Le Creuset anywhere else!!
Hi I visited this Saturday Jan8th around 12:30-1pm .. I walked into the store to browse and a customer service representative approached me and asked me If I needed any help. I let her know I am just looking im fine for now thank you. She responded in a condescending way stating “Oh Ok” but I ignored her. She proceeded to complain out-loud stating “the parking lot in the mall is completely full, meaning many people are shopping and it’s not okay to enter the store without buying anything” as if I’m wasting everyone’s time by browsing. I immediately left the store because I felt uncomfortable. I saw on my way out, that the store offers Klarna. Which would’ve been helpful to know while browsing. This customer service agent has glasses, she is short, and she is brunette with a hint of blonde in the front. After leaving the store I felt so bad, as if I was judged or an embarrassment. These days you don’t know what battle a person is fighting. Right now times are hard for everyone. Let’s all remember to be kind. Hence the fact that this customer service representative was very rude and confident about it. She may say the wrong thing to a future customer and things can become heated. Please advise I will take this to corporate regarding how this employee treated me. Many people are wishing they had a job during these times, while this person is demeaning customers confidently. Just Watch out for her if you enter this store.
I’ve been here 3-4 times already and I always come out the store with something. Not only does the kitchenware make it worth returning but so does the staff. They are very informative and polite. I’ve so far bought a Dutch oven, a skillet pan, stock pot, sauce pan, and a few other general kitchen utensils and none of them have let me down. I love my Le Creuset collection and looking forward to adding more!
I truly can’t say enough about how friendly and welcoming the team at LC Rosemont is. The ladies are very knowledgeable and patient with all the questions I have throughout multiple visits. It is like visiting the friend that understands that there is never a need for an item, just a want and they can give you the green light to proceed as planned! Thank you again and look forward to the next visit, just because.
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