I am unable to shop in person until after surgery. I love how I can call, discuss questions about products and stock with a courteous employee, and send my driver to the store. My driver loves to shop and Rouses is one of her favorite stores. Thank you Rouses.
They always have the most amazing sales and specials. Their produce is always fresh. Their king cake was amazing. I'm a fan
I have been a customer of Rouse’s since it opened here in Zachary. I was a customer when it was LeBlanc’s. Even though Rouse’s received bad reviews after the insurrection, I continued to patronize all of the locations because of the good service I received. I have experienced bad customer twice within the last eight months with the same person at the Zachary store. I saw her name tag today, so now I know her name is Michelle. I had bought two small loaves of Sara Lee bread - $4.29 for each tiny loaf of bread. So, Sara Lee had coupons on them today. I wanted to use the coupons. Just as the cashier had finished ringing me up, I mentioned I wanted to use my coupons and if she could re-ring me. She said she had to check and she walked over to the customer service desk. The cashier then told me I had to let Michelle handle my refund. I walked over to her. She began to speak loudly and humiliate me for wanting my $1.10. She slapped the first 55 cents in my hand; then the other. There were customers nearby who heard the way she spoke to me. This is not good customer service. She needs to be re-trained. To top it off, she had the audacity to say have a blessed day after she slapped the last 55 cents in my hand. I’m not blaming this one on the pandemic. Needless to say, I will not be returning to this location. Good customer service is really important to me.
they do not have a green thumb the manager doesnt care if cardboard gets into the environment or not just throw away anywhere but not his store i never liked going there anyway i bet walmart would have taken it like they always do stank attitude as well
Great selection, but 20 customers in line with only 2 registers/cashiers and no self checkout
I shop here pretty regular, even though the atmosphere, most of the time is decent, the prices of their items is nonsense!
Convenient location and they have things Walmart doesn't have. But if you're comparing prices move on
Has a wide variety of things it is a little more expensive than Walmart but it does not have the hassle Walmart does either plus their is a Ace hardware
Was a far better store when it was LeBlanc's. But not as bad as Walmart.
Picked out cake and had writing put on it immediately. Had to make a second stop for togo plates. But store was clean and check out was quick.
