They gaslight their patients and then remove them from their practice if you complain about your treatment.
The Doctor I see and her staff are incredible, very polite, professional, they take time to listen to their patients, I would highly recommend anyone to take their family or love ones there.
We love this place, they take such good care of our family, especially our baby boy! We all see Brett Bunker, and he and his nurse Ashlie are both always so kind and genuinely care about our son. They seem excited every time they see him! They take time to hear our concerns, they explain options well, they return calls, and they even remember details from our lives and ask about them. As a first time mommy everything can be scary at first and they seem to sense my fears and not only have compassion but do whatever they can to put me at ease. Bonnie, the lady that did our ultrasounds, is the same way. She always comes to see the baby when we are in the building. It's a great family atmosphere, we love them all!
Dr Burnett and his staff are awesome. I moved here from KC and didnt know any doctors here. Dr Burnett listens to you, and has personally returned my calls with questions, and he takes great care of his patients.
3 hour wait and another hour in the room! "Urgent" care shouldnt take 4 hours Do not go to this facility...worst care ever...didn't look at my daughters rash and let us sit in exam room for 45 minutes while staff talked about a trip to sackets harbor...said must be a virus...thank goodness I didnt trust them and immediately took her to the er she had scarlet fever....do not trust care at this facility
This place is only an "urgent" care if you consider getting care within 3 hours "urgent." Expect at least an hour in the waiting room, then another hour in the examining room. I've been here twice and will never return, since it's much more comfortable to wait the illness out at home than in a crowded waiting room with a backdrop of never-ending HGTV.
I guess they have improved since last year? We were there and was quite disappointed when we saw a bunch of people waiting in the waiting room and was told by the nurse it would take about an hour before they could see us. It went fast and we were out of there within an hour and 15 minutes. Not bad at all.
Tried getting in touch with my doctor and never got a call back called back 3 hours later and was told they where still busy and hasn’t even gotten my message yet knowing it’s Friday and there closed over the weekend you’d think they would at least try and give me a call back before they closed so I could get a prescription sent in but nope glad it’s not important to them
We love our primary doctors here. They take the time to listen and don't try to rush your appointment along.
Been calling and trying to get prescriptions filled and new cpap for a month and never called back or even done anything
