Liberty Auto Spa

Updated review: thank you to Josh for receiving my concerns and promptly, addressing and fixing the issues! He took my car back in and was able to resolve all of the prior concerns that I had related to the quality control. His professionalism and detail oriented mindset is a huge part of what has sparked the follow up review. I hope his guys working for him can become as detailed as he is. Original review: I loved with this company used to be. I went there about a year ago now, and got one of the best detailing experiences of my life with my vehicle at the time. Today I went in because I had the expectation of quality of service that was set a year ago. Needless to say, my expectations were not met. There were countless spots where I had to point out to the younger gentleman that were working there that had not been cleared of wax, they were common areas inside of the vehicle that were not cleared out of dust and more. Notably, the roof on the inside of the vehicle has clear signs of dirt that should have been removed that we’re not even touched. I have been in contact with the owner and he assured me that the issue will get resolved so I’ll provide an update after a follow up visit on the quality of work. For references, the white smudges you see in the pictures are spots where wax was left on the vehicle. And the pictures of the interior shows the worst parts of the roof that weren’t even addressed. ****What I might recommend to the company is implementing some sort of quality control person to check over each vehicle that’s finished to ensure the price charge accurately reflects the quality expected on the vehicles. Customers shouldn’t have to worry about double checking or having to address quality of work when they’re spending hundreds of dollars on a single car wash.

So disappointing. I’m a big believer in second chances, but this company got worse with each opportunity. My husband took his truck in a few weeks ago and Eco Auto Spa did an alright job. They cleaned the interior and exterior to a semi-satisfactory level. When my husband picked it up, he pointed out the areas they missed and they corrected the issues over the next few days. When I needed my own vehicle detailed, I thought about our previous experience and felt that they did right by us. I took my car in for the full service because as a mother and full time worker who commutes over an hour every day with kids, my car needed some love. When I picked the car up, there were spots that were missed, but more than that, they had damaged my paint. Their pressure washer took off a chunk of paint and the gentleman who did it continued to chip off paint as he was trying to say that it was old damage. I was treated as if I was obnoxious for asking about their insurance, and told that Florida is a no fault state so their insurance doesn’t have to cover anything. The gentleman I spoke with was rude and condescending as he laughed over the damage his team did to my vehicle. I will never spend my money there again and I recommend that you don’t either.Services: Full body wash

These guys are busting their rears in this Florida heat… did an immaculate job with my jeep compass for $98 got the mini detail package. I’ve paid more than that for big businesses to do what these guys did in half the time... and BETTER. These guys far exceeded my expectations. I will definitely be back! Thanks so much guys! Super happy with the results.

Great customer service however I paid $95 for a terrible inside cleaning. The inside still has dust, sand, the mats were not in their place and were not cleaned, the door borders are dirty I had to clean them by myself. I expected more for the price. I WON'T use this place again!!

Friendly, hardworking staff. They did a great job detailing my Miata! Their attention to detail was impressive and I highly recommend their services.

I went In for a full interior detail around 12:15 on Saturday. I was supposed to get the entire interior wiped down, my leather cleaned and my carpets and mats shampooed. I called before going and the guy on the phone told me it would be $95 for the full interior and for the outside wash. But when I got there they told me something different. It was $100 just for the full interior detail and would cost more to get the exterior washed. Even though I was told two different things I went ahead with the service since my car has a matte paint and they told me they didn’t have any special soap for my car. I told them to just do the interior. I was told it would be 3 1/2 hours before they even touch my car. Since I was there to shop anyways I decided to go ahead and leave it. They called me a little after 4 to tell me my car was ready but when I opened my car door I couldn’t believe it. It was still crumbs on the floor in the front and the back. On top of the mat and under the mat. Also, you can tell they didn’t even touch the doors at all. I saw that another customer had similar concerns so when the womandon’t know her name was done with her car, I told here about my concerns. She came over with a rag and wiped down the doors and some other spots she saw that they missed. She also pulled my car up and did another vacuum. She seems sincere about it and apologized for the half job that was done but one of the guys that was up there had the nerve to have an attitude. They just did a sorry job. To be honest with you I’m questioning rather they even shampoo my carpets and mats. Last time they did the full interior the service was so much better and when I left my mats were still a tad bit damp. This time they were very dry so I don’t think they shampoo them at all. Got my questioning rather they actually cleaned my leather or did they just do a quick wipe down. I will never be back.

I had 1800 miles of bugs and dirt that a typical car wash couldn’t handle. These guys & girl did an amazing job on my truck. In less than an hour they made it looks new again.

They did a great job. I hadclay bar and ceramic treatment. Ask for Christina she really knows how to do ceramic treatment.Services: Clay bar treatment