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Lids

  1. Tigard
  2. Tigard Clothing Store

Reviews, get directions and information for Lids

Lids
"Lids is Tigard's #1 destination for hats! Lids carries officially licensed MLB, NBA, NFL, NHL, & NCAA gear in a wide variety of styles. Our huge selection features fitted, snapbacks, dad hats, flex fits, and knits from your favorite brands including New Era, Nike, Adidas, Mitchell & Ness, and more. To rep your team with a look all your own, hit our Custom Lids to design a custom LA Dodgers, Portland Trail Blazers, or New York Yankees hat from Lids today!"
Address: 9512 SW Washington Square Road, Tigard 97223
Phone: (503) 684-9105
State: OR
City: Tigard
Street Number: 9512 SW Washington Square Road
Zip Code: 97223
categories: hat store, clothing store


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Reviews
Recently visited to get a custom logo placed on hats. It felt confusing during this initial visit because it didn't seem to be clear what file type was needed for the logo but we were assured it could be done. They were able to view the file before it was emailed to them and it was confirmed that the logo could be put on the hats. The timing on getting these back was rocky even though we were told 24-48 hours and we did have to call four times to check in. They were complete 6 days later and we didn't receive a call about this - we had to call to see if they were done. When the hats were received the stitching wasn't good quality. In this photo you can see one line is wavy and the last line with the smaller text is pretty hard to read. We did go back in to see about having this redone but will need to purchase additional hats $50 and bring them in again. We were told we wouldn't be charged for the stitching to be redone but will not be moving forward with this option. There is no uniformity with the stitching and each hat we received has its own set of errors. It is expensive to stick with this company and take a gamble on what the new hats will look like. I do not recommend this company and will not return.
Went to the Lids by Nordstrom for some last minute holiday shopping and walked out with the best customized gifts ever. The guys helping me out made the whole process nice and smooth. Definitely gonna be buying from these guys more often.
LIDS 9461 SW Washington Square Rd, Tigard, OR 97223
Terrible experience. My bf bought a hat and had it customized for his dad as a Christmas gift. spent $60+ dollars just to find out the hat had been used and has sweat marks inside. we showed the lady after the customization was complete and she said there is nothing they can do and denied that it had been used. Made us feel like we were crazy and refused to accommodate us. Spending $60+ on a personalized Christmas gift just to find out it’s used and has sweat marks is frustrating and unacceptable. Manager was blunt, rude, and did not even help make the situation a little better by offering some sort of coupon in the future, a discount, etc. left with a used hat and annoyed at the entire experience.
Jahir, knowledgeable, courteous, and helpful getting best deals on custom hats. Small store with big ideas and options for more.
Kayla helped my son and I find a great hat. She took her time to make sure we were happy with what we were purchasing. Hooked us up with a special stitching too. My son is stoked and so am I. Thanks Kayla
This store was so small and hard to find. Was in the store for about five minutes. Not a single person asked me if I needed help. Didn't see any sales on hats, not very much variety, prices were averagely high. I walked about 200 feet outside the store to a bus parked in the mall outside of lids. They were selling Portland's hockey hats, shirts, stickers, and even small hats for dogs. I walked out of lids after 5 minutes of NO SERVICE and walked away from that Portland Hockey team bus 5 minutes later with some new gear after spending about $100. It could have been yours Lids, I guess you don't need the money or the business. Sincerely, California Out of towner moving to the area.
Two stars due to the prices in store are more expensive than online price. They cover the original pricetag with a higher price tag label. Not a good way to maintain good business with customers. Lids has been my go to place for hats because of they're loyalty program. Now since they were bought out by fanzz I'm not happy with the changes made so far particularly them raising the pricetag from the original price in store.
TERRIBLE customer service. The younger asian dude is a wisemouth and talks back disrespectful to customers when they ask simple questions that they dont know the answer to, and would like help. I will never return. Love the hats! Working in a customer service position myself, it's plain as day that he obviously despises his job and takes it out on friendly people.
Not sure if I'll return. Wasn't greeted when I came inside and was treated like I was stupid with the questions I had because I hadn't been in there for a long while. Plus I had to pay 15 cents for the bag smh. Got a really nice hat tho
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