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Listen Up Albuquerque

  1. Albuquerque
  2. Albuquerque Store

Reviews, get directions and information for Listen Up Albuquerque

Listen Up Albuquerque
"Locally-owned and nationally known, ListenUp is Colorado and New Mexico’s leading provider of sight, sound and smart home technology. We innovate, design and install the latest technology and deliver premium, high-performance systems. Our mission is to bring clients a customized home and entertainment experience that transforms technology into art.For over 45 years, ListenUp has been one of the most influential independent consumer electronics dealers in the country. We employ CEDIA-certified technicians to create a full service, white glove customer experience. ListenUp has showrooms in Denver, Boulder, Colorado Springs, and Albuquerque, as well as dedicated Commercial and E-Commerce Divisions."
Address: 6916 Montgomery Blvd NE, Albuquerque 87109
Phone: (505) 296-6978
Email: moc.oiduasnosduh@nwahs
State: NM
City: Albuquerque
Street Number: 6916 Montgomery Blvd NE
Zip Code: 87109
categories: computer store, retail company


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Reviews
Sterling and Fabio did an outstanding job of installing the TV, making sure everything was working, and providing patient and detailed instruction to Susan on the use of the remote, accessing her favorite sites, etc. They were very thorough, right on time, and made sure that everything was as good as it could be.
I live in Denver and brought my wife by to come check this place out as we were looking to fit our new home with audio. Unfortunately we felt as though we were being rushed out of the place and our stay for a few minutes was not welcomed. The staff felt very opinionated about their personal favorite brands. The lineup of brands felt very minimal and didn’t properly encompass every option available. Go shop if you’re looking for retail price speakers and amps with every penny squeezed out of your wallet, In addition they have no warranty policy so if something breaks after the fact, good luck. Go shop Crutchfield instead. better prices and better service after the fact + none of their salespeople are for profit unlike ListenUp.
Shawn Mills is the biggest clown I have ever met! Not only didn’t pay any attention to what we agreed, but attempted to charge me twice the cost of the same product. He never finished the job, lied all the way through, and I ended putting my family at risk after wiring electricity in both of my shower windows, for an electrical blind installation I never requested please see photo!. The alarm job has been like pulling teeth: if I wouldn’t have insisted and inquired, I would still have missing pieces installed, that are already payed. Please avoid this company: I have NEVER EXPERIENCED SUCH LACK OF PROFESSIONALISM!
ListenUp is the best! Everyone is super helpful and knowledgeable. Great customer service! I have now done a number of jobs with Listen Up and have been very pleased with the results. Patrick has done an excellent job designing and expanding our home audio and lighting system, and has always been available to troubleshoot issues as they have arisen. I highly recommend this business and look forward to working with them in the future.
I had a very specific and unique concern about a phono cartridge and they helped me pick out a good replacement and did the work for free. Fixed my problem and improved my setup. Highly recommend.
Don't expect this outfit to respond to you quickly after they put in a system. They said that it would take them a few weeks to have someone come out. They left cables hanging, not what you want to see when you have a wall mounted TV. They did not even replace a back cabinet cover. Not a very professional job! Not to worry Sean. My friend had it taken care.
Scott is very knowledgeable and easy to work with. Orlando did a great job organizing the installation. The installation team did a fantastic job. We were very happy with the entire process. We recommend ListenUp for all of your Audio/Visual needs.
I found the process very reassuring. The professionalism of your ListenUp team was remarkable. The service was to install a 75” TV and wall mount. Patrick and Orlando were responsive to my questions and provided demonstrations of key features to insure my enjoyment of the TV. The care taken to make sure that the mount would provide the optimum viewing experience. I will return to ListenUp for all my A/V home theater needs and will happily provide recommendations to others.
System setup with John and Patrick went pretty well. Some minor glitches, like a power cord that didn't work with the TV, were left for me to fix. Patrick doesn't use Apple systems, so he was frustrated with the Mac setup and didn't want to spend the time - again, I was left to finish the job off. I would say I am satisfied with the hardware setup, but I could have used more help with the user interface. For the amount I spent for the system, I would expect it to be all perfect before they left the house.
One word. Insulting. I have spent over $20,000 in the last 12 months at this establishment for a home audio system. Patrick was my salesperson and was awesome. Made the entire experience pleasant and ended up with a great system. Called 2 weeks ago to have them order me two sets of headphones. They have a 60 day return policy and I was upfront about testing both and possibly bringing one back within the 60 days if I didn't like both one is open back and one is closed back. They charged my credit card the full amount new retail prices when they "ordered" them. Just got a call from them saying that both pairs are in but they are used not new and I would have to come into the store to test them and couldn't take them home...EXCUSE ME? I can't take the headphones I PURCHASED home?
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