Reviews
Locke Supply Do does not want your business. If you enter their store they will be condescending, rude, and unhelpful. They genuinely don't want you spending your money with them. Just by walking into the store you are annoying the two guys at the counter who are very busy sitting there. Don't ask about any plumbing supplies they will tell you there's nothing you can do. It's insane how a business can hate their customers so much and so openly. I 1000% recommend going elsewhere for any kind of plumbing or hardware supplies. Let's help this business out and stop going in there and annoying them trying to buy things. It seems they enjoy the building being empty so they can be angry in peace without pesky "customers" interrupting their very important counter watching.
Super helpful got me the right parts to get my ac running right!
Employee attitudes need adjustment big time! Call up all you hear is "locke" nothing else ...and dare ask price, where something is or help....you'll get the "go to hell look from lucifer himself" location is convient because its on my way to the office however ill just start ordering online so as not to have to deal with the "attitude"....these old places die for a reason and it's unfortunate.
A perfect example of a dying business. Dust covered, off brand merchandise with no displays, descriptions, or even pricing. The shelves are labeled with yellowing stickers from years ago with the price section left blank or ripped off. There are NO prices listed anywhere. There are NO specifications on the items listed anywhere. In order to get any information one must go to the unmasked cashier carrying the item and ask for a price. If lucky, there will also be an actual product description. The products are completely disorganized and seemingly randomly placed within broad sections. If one knew exactly which item was needed and exactly where it was located within the store, then this place could be worth the visit. However, with no info and no help available, the amount of time wasted trying to get something will cost more than could possibly be saved. If one wanted multiple items, this place would cost more in lost time regardless of whatever price they may have. This is not a place to shop. This place is just waiting for the end.
Terrible place, went to buy a part for my heater and they told me NO unless I’m licensed. Said it’s a new law, which was false. I called some top names in the heating business and they told me that was not true. Bought my part elsewhere with no problems. I’m a homeowner and they turned me down and would not even give me the price for the part. Unless you are a friend or a steady customer they will help you. Very unsafe too during these times of COVID-19, NO one in there was wearing no kind of face covering. Will never step in those doors again
Pathetic. Sold me a product that lasted less than 30 days, refused to warranty the product per manufacturer supposedly. Sales rep acted like it wasnt his problem. Should always stand behind the products you sell. Plenty of other supply houses that do stand behind there products
Awesome prices and great customer service. I broke a faucet in the yard, and I am by no means a plumber, the friendly rep hooked me up with the parts I need to fix it in the friendliest manner possible, and his knowledge made me confident I won't need to return or exchange anything.
Great customer service in the electrical dpt. They had answers to my questions & knew exactly what I needed for my project. Wonderful hometown service by this staff.
Been in twice recently and found them to be least friendly staff in Amarillo- scowls, indifference and blatant sarcasm; ie, “go google it”.
Very friendly & helpful. Had the parts we needed.
