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Reviews, get directions and information for Longwood Pediatrics

Longwood Pediatrics

About

Your patient centered medical home.



"** Hours may vary - please visit the website or call our office for more information **Welcome to Longwood Pediatrics, a private practice that has been providing excellence in primary care for over 75 years. We pride ourselves on providing generations of families the highest quality of care.Directly across the street from Boston Childrens Hospital, our practices unique location gives our patients ease of access to the hospitals leading specialists. All our physicians hold appointments at Harvard Medical School and our Pediatricians and nurse practitioners are all board certified. Choose Longwood Pediatrics as your childs medical home."
Address: 319 Longwood Ave, Boston 02115
Phone: (617) 277-7320
Parking: Lot
State: MA
City: Boston
Street Number: 319 Longwood Ave
Zip Code: 02115
categories: pediatrician


Opening Hours

Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30


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Reviews
This is the practice that physicians refer other physicians children to go to. I have been with Dr. Ryan for 10 years! I love her. Referred by another physician friend. She has cared for all my 3 kids ages 11 months-11 years old. They can always fit my kids in asap even weekends if they are sick. I trust this office and all the docs/NPs who went above and beyond when my doctor was out!. Dont be fooled by people complaining about the front desk staff. That is not representative of how good this practice is I know I am privileged. I wait anytime to see my doctor but it is rare when I don't get someone in the phone right the way!
Longwood Peds and their team of doctors and staff so caring, so responsive have been a wonderful part of parenting! Both our kids have gone regularly been since birth through elementary school.
Correction: They called me and they made an appointment right on the spot. There was misunderstanding on behalf a certain employee that appointments shouldn't be made unless certain records were received by the practice. If I can give less than on star, I would. This is the absolute worst customer service I have ever experienced. I really feel stress every time I call them. I tried to make an appointment, but it has taken me a month of calling and filling forms to get my child an appointment, and it has not happened yet. I do not understand how you could run any business like this. If the demand is so high that you do not want or need new patients, then please state that clearly online so that we do not waste our time.
Great doctors and nurses - they can answer all your question and inquiries. Some recommendations to improve would be at the front desk: During my visit there was a long line and both assistants 4th floor are on the phone. I think some improvement on how to split between phone calls and checking in patients would be great. thank you
Its is so difficult to get through to anyone on the phone to schedule an appointment when child is sick. Often on hold for over 20mins. Doctors and staff are nice but they must be very understaffed for it to be the norm to be on hold for 20+ mins just to talk with someone. Very frustrating.
We love Longwood Pediatrics. We've had great experiences with several of the doctors and nurse practitioners and the nurses are wonderful with the kids. We have always been able to get in for sick visits in an extremely timely fashion and they are always patient with the kids and work hard to help them feel as comfortable as possible.
We had an amazing experience with Dr Michaels. He was very thorough while examining our son and really took the time to explain us what was going on. If I could give him more stars I would. Thank you Dr Michaels for taking such a good care of our son Eli.
Dr Menzin is amazing. Both my kids love her and feel really comfortable with her. Dr. Menzin is a caring, thorough, smart doctor. The practice is efficient and accessible. Great office
Dr. Louis Vernacchio and Nurse Practitioner Stephanie Joe are wonderful. They are the best healthcare providers we came across.
I was recommended to Longwood Pediatrics by a friend and excited to schedule an appointment due to the good things I had heard. After my first call I learned you must contact the new patient scheduler in order to begin the process. She was unavailable so I left a message. She returned my call but I missed it being a busy mom. I tried to call back but was met with a rude response from staff because I called again. I tried calling the following day, was unable to reach her and was met a second time with a rude office person. I am disappointed by the lack of customer service. I will go elsewhere for my daughter's primary care.
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